How to send messages, photos, and packages
Staying in touch with someone at Placer County's South Placer Jail (Auburn)? Start with video visitation. The jail offers remote video visits for select housing units at $9.99 for 30 minutes. You'll need to register and schedule at least 24 hours ahead. Follow the facility's PDF guides for enrollment and scheduling—they cover both on-site and remote options. To fund communications, family members can add money using supported deposit methods, including phone-based deposits through the vendor listed for account top-ups. Some in-person visit restrictions—like the 120-day custody rule and visitor limits—don't apply to video visits, so check the jail's instructions before planning. During transitions to new statewide platforms, you may need to create an account and add prepaid funds for video or electronic messaging.
Search for a loved one and send messages and photos in minutes.
Visiting a youth in detention gets easier once you know the schedule, what to bring, and what might get you turned away. Here's what you need to plan your visit and send mail correctly.
Register as a visitor and schedule your remote video visit at least 24 hours in advance. Use the jail's PDF enrollment and scheduling instructions for on-site and remote video visits. You may need to create an account and add prepaid funds to schedule and pay.
Remote video visits are listed at $9.99 for a 30-minute session. Confirm the current price and how you’ll pay when you schedule.
Yes. The restriction that can bar in-person visits for people who were in custody within the past 120 days does not apply to video visits, but you should still review the facility’s video-visit enrollment instructions before scheduling.
Address the envelope to the youth by full name at the Juvenile Detention Facility in Auburn, using the facility's specified address. Include your printed return name and address. If you have a booking identifier, add it to help with routing.
Yes—staff screen all incoming and outgoing mail for contraband. Legal mail usually receives special handling and is not read by staff during contraband checks.
Common restrictions include heavy decorations, stickers, multi-layer cards, and Polaroid photos or other items that obstruct inspection. Photos, publications, packages, and money may also have specific size, quantity, or sender rules, so check facility guidance before sending.
Planning a visit in Placer County? The biggest difference between Auburn and South Placer jails comes down to what kind of visit you can actually get.
Getting money onto someone's commissary account at Placer County's jails is straightforward once you know your options. Here are the methods Placer accepts and the details you need to avoid delays.
Placer County offers two ways to video visit: free on-site sessions at lobby terminals, or a paid remote option for certain South Placer housing areas. Which one makes sense depends on cost, travel time, and how far ahead you can plan.
