Video Visits (GTL): How to Register, Schedule, Pay, and What to Wear
Video visits are simpler than in-person visits once you know the process. Here's how GTL (ViaPath) video visitation works at this facility—from registration to scheduling, payment, check-in, and dress code requirements.
Video visitation through GTL is scheduled online. Before picking a day or time, confirm that this facility offers video visits and whether yours will be at-home (from your own device) or on-site (at a facility kiosk). Either way, you'll register and schedule through the GTL visitation site at www.gtlvisitme.com.
- Go to www.gtlvisitme.com and create your account - register yourself, and make sure you also register any other visitors who will participate.
- Select the facility - choose the facility where your loved one is located.
- Search for the incarcerated individual and add them - once you find the right person, add them to your account.
- Click “Schedule” - this starts the scheduling process.
- Choose a visit time and review the price - the cost for the visit is shown during scheduling.
To finalize your appointment, enter your credit or debit card information during the scheduling process. GTL sends a confirmation email and receipt afterward - save these so you can double-check the time later if needed.
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- ✓ Debit cards
- ✓ Charge cards
- ✓ Visa/Mastercard gift cards
For at-home video visits, log in to the scheduling site 15 minutes before your start time. Use that window to test your connection and follow the prompts to launch the visit - you don't want to be troubleshooting once the clock starts.
For on-site video visits, plan to arrive at the facility at least 15 minutes early for check-in. Bring a valid photo ID - staff will require it before you’re allowed to use the video visitation kiosks.
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- ✓ Wear a shirt or blouse.
- ✓ Wear pants, shorts, or a dress.
- ✓ Wear appropriate undergarments.
- ✓ Avoid worn-out, torn (holes), transparent, or frayed clothing if it could show undergarments.
- ✓ Don’t wear hats or other head coverings unless it’s required by your religious beliefs.
Note: Torn or see-through clothing that shows undergarments is a common reason visits get cut short. Head coverings aren't allowed unless required for religious reasons.
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