Send Photos & Mail at Plainfield Corrections Facility, IN

How to send messages, photos, and packages

Overview

Plainfield Corrections Facility offers phone calls, video visitation, and electronic messaging. Exact services and fees vary by vendor and feature. For GTL video visits, register at www.gtlvisitme.com, select Plainfield, add the incarcerated person, then schedule your session and follow the check-in instructions. Pay online by card—GTL accepts debit cards, charge cards, and Visa/Mastercard gift cards. For phone calls, the person in custody submits an authorized telephone list with up to 20 names and numbers. Calls can be collect, prepaid, or account-based depending on what you choose. IDOC is transitioning messaging and photos to GettingOut, so you'll need a GettingOut account. Some existing photos and emails won't transfer—they'll be archived on new tablets.

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Quick Facts

  • Register for GTL video visits at www.gtlvisitme.com, add the incarcerated person, schedule the visit, and pay by card.
  • Accepted payment methods for fee-based video visits include debit cards, charge cards, and Visa/Mastercard gift cards.
  • Each person in custody must complete an authorized telephone list containing no more than 20 names and phone numbers.
  • IDOC is transitioning messaging and photos to GettingOut; families must create GettingOut accounts and follow the GettingOut quick reference steps.
  • Religious items cannot be sent by family or friends and must be purchased via the commissary or shipped by an approved vendor.

Send Photos & Mail Guides

Common Questions

How do I schedule and pay for a video visit at Plainfield Corrections Facility?

Create an account at www.gtlvisitme.com, select Plainfield, add the incarcerated person, then schedule the video visit and follow the vendor’s check-in steps. Pay online by card; GTL accepts debit cards, charge cards, and Visa/Mastercard gift cards.

How many people can someone at Plainfield list for phone calls?

They can list up to 20 names and phone numbers on their authorized telephone list.

How do I set up AdvancePay or block/unblock calls for someone at Plainfield?

Set up ViaPath's AdvancePay prepaid collect service at ConnectNetwork.com or call 800.483.8314. To block calls, press 6 and confirm with a 4-digit PIN. To remove a block, call ViaPath customer service at (877) 650-4249—removal typically takes 1–2 business days.

Can I send religious items to someone at Plainfield Corrections Facility?

No. At Plainfield, religious items must be purchased through commissary or shipped by an approved vendor, not mailed in directly by family or friends.

Will my letter be opened or scanned at Plainfield?

Personal mail is inspected, and letters may be scanned for electronic delivery so the original may not be given to the person in custody. Legal mail typically has different handling and protections during inspection.

Can I send photos or electronic messages to someone at Plainfield?

IDOC has been transitioning digital photos and messages to GettingOut, which requires families to create a GettingOut account to send pictures and messages. Check the facility’s current mail and communications guidance before sending photos.

Other Guides for Plainfield Corrections Facility, IN

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How to Add Money to Your Loved One's Account at Plainfield (Online, Phone, App, and Money Orders)

Adding money to your loved one's account at Plainfield comes down to which account you're funding and how you want to pay. For online deposits, the state uses ConnectNetwork.com. Phone payments work too—just make sure you call the right toll-free number for AdvancePay, PIN Debit, or Trust Fund accounts. Prefer mail? You'll send a money order made out to TouchPay Holdings, LLC along with the required deposit form to their PO Box in Houston.

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