How to visit, scheduling, dress code, and visitor requirements
Visiting at Plainfield Correctional Facility starts online. You'll need to register for a free ViaPath account and complete the electronic visitation application through the IDOC ViaPath website—you can't schedule a visit until you're approved. When booking, all times display in Eastern Time, even if you're in a different time zone. Anyone 16 or older must provide an accepted photo ID and pass criminal background and warrant checks. IDOC prohibits trafficking and possessing contraband on Department property, and refusing a search means your visit gets denied. Be accurate on your application—falsifying information can trigger a one-year ban. Video visits follow the same rules as in-person visits (except for some dress code requirements), so test your device and connection beforehand.
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Before you can schedule an in-person or video visit, you need to create a ViaPath account and get approved. Here's how to register, submit the application, and what happens next.
Scheduling an Indiana Department of Correction (IDOC) visit through ViaPath? Pay close attention to the time zone. The platform displays all visit times in Eastern Time—even for facilities in Central Time areas.
Video visits are simpler than in-person visits once you know the process. Here's how GTL (ViaPath) video visitation works at this facility—from registration to scheduling, payment, check-in, and dress code requirements.
Your photo ID and background check can make or break how fast your IDOC visitation application gets approved. Here's what IDs are accepted and what happens if a warrant or other issue turns up.
Create a free ViaPath account and complete the electronic visitation application on the IDOC ViaPath website. After you’re approved, you can schedule in-person or video visits.
Yes. ViaPath displays and schedules Plainfield visit appointments in Eastern Time, regardless of the facility’s local time zone.
If you’re 16 or older, you must submit an accepted photo ID, and staff run criminal background and warrant checks. Refusing a search will cause your visit to be denied, and falsifying your application can result in a one-year ban.
Adding money to your loved one's account at Plainfield comes down to which account you're funding and how you want to pay. For online deposits, the state uses ConnectNetwork.com. Phone payments work too—just make sure you call the right toll-free number for AdvancePay, PIN Debit, or Trust Fund accounts. Prefer mail? You'll send a money order made out to TouchPay Holdings, LLC along with the required deposit form to their PO Box in Houston.
Visiting at Plainfield Correctional Facility starts with one non-negotiable step: getting approved in ViaPath. After that, the biggest avoidable mistake? Picking a time that looks right on the screen but is actually listed in Eastern Time.
Sending support to someone at Plainfield is straightforward once you know the rules. Here's how IDOC handles general mail, photos, packages, and religious items — so you can avoid wasted time and returned items.
