How to Visit Facility
Scheduling ahead makes visiting easier. At Pleasant Valley State Prison, visits are booked and managed through the GTL visitation portal.
You'll need to sign in to the GTL visitation portal to schedule visits with the person you want to see. The portal is where you book times and track your upcoming visits.
Reserving a slot through GTL helps you skip the long lines that form when people show up without appointments. You pick the date, time, and location that works for you, and the system confirms your visit instantly.
Note: For tablet schedules and pricing, Securus directs families to the CDCR family resources tablets page.
- Sign in to the GTL visitation portal. This is the system used to schedule and manage upcoming visits.
- Select the incarcerated person you are visiting. Make sure you are scheduling under the correct profile.
- Choose your visit details. Pick the date, time, and location that are most convenient for you.
- Look for the instant confirmation. Visits scheduled through the GTL portal are confirmed instantly.
- Save your confirmation details. Keeping a screenshot or printout can help if you need to reference your reservation.
- Plan to use your reserved time. Reserving your visitation time is what helps you skip long lines.
Note: If your visit involves tablet services, check the CDCR family resources tablets page (as Securus recommends) to confirm current schedules and costs.
Before making travel plans, double-check a few things in the GTL portal for Pleasant Valley State Prison. Confirm the facility still uses GTL for scheduling, that bookings are confirmed instantly, and that you can select your preferred date, time, and location. If anything looks different when you log in, follow the portal prompts for current options.
Note: For tablet rollout timing and costs, check the CDCR family resources tablets page, where Securus directs families for this information.
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