Calling Plymouth County Correctional Facility: What to Have Ready and How to Leave an Urgent Message
Calling a detention facility goes smoother when you have the right details ready. Here's what you'll need before calling Plymouth County Correctional Facility, plus how to leave an urgent message that staff can pass along to the detainee.
For information about a detainee at Plymouth County Correctional Facility, call (508) 830-6200. The best time to reach someone is between 8 a.m. and 4 p.m.
Heads up: Detainees at Plymouth County Correctional Facility cannot receive incoming calls. If you need to reach someone urgently, you’ll need to leave a message for staff to pass along.
Before Call Checklist
- ✓ First name (include any hyphenated spelling if used)
- ✓ Last name (include any hyphenated spelling if used)
- ✓ Any aliases the person may use
- ✓ Date of birth
- ✓ Country of birth
- Call during the posted hours (508) 830-6200 is the number to use, and the hours to call are 8 a.m. to 4 p.m.
- Say who you’re trying to get information about and be ready to share identifying details so staff can locate the correct record.
- Provide the biographical information: first and last name (including hyphenated names), any aliases, date of birth, and country of birth.
Need to get an urgent message to a detainee? Call (508) 830-6200 and be ready with specific details so staff can match your message to the right person. Have the detainee's full name, their alien registration number (A-number), and your name and phone number where you can be reached. Staff will pass your message along.
Reminder: Urgent messages are left by phone through the main facility number, (508) 830-6200.
The facility requests the detainee's alien registration number (A-number) for urgent messages. Don't have it? Call (508) 830-6200 between 8 a.m. and 4 p.m. anyway. Ask staff what information they can accept so your message gets recorded properly.
Quick Tips
- ✓ Call (508) 830-6200 between 8 a.m. and 4 p.m.
- ✓ Have names ready exactly as used, including hyphenated names and any aliases
- ✓ Keep the date of birth and country of birth in front of you so you can answer quickly
- ✓ Speak slowly and clearly when you give names, especially if there are multiple spellings
- ✓ Remember that detainees cannot receive incoming calls, so use the urgent-message process when timing matters
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