How to send messages, photos, and packages
Pocahontas Correctional Center participates in VADOC's video-visitation program run with Assisting Families of Inmates (AFOI). You have two options: at-home video visits or visits at AFOI Visitor Centers if you lack home technology or don't qualify for at-home access. Video visits happen in exact scheduled time slots—fees aren't refundable if you're late or miss the visit. Recording is strictly prohibited: no filming, photos, or screenshots during the call. Dress code rules apply even for video visits: outer garments and undergarments must cover from neck to kneecaps, underwear is required, and visitor-center attendees must wear footwear. Breaking video-visit rules can lead to a six-month suspension, with serious violations potentially resulting in a permanent ban. Check vendor account requirements and contact vendor support for technical or billing help.
Search for a loved one and send messages and photos in minutes.
Start the address with the incarcerated person’s first and last name. Using their full name helps mailroom staff match your letter to the right person, especially when people have similar names.
Mailed a handwritten letter or printed photos to Pocahontas Correctional Center, only to hear your loved one received a blurry black-and-white copy? That's not a mistake. Under Virginia Department of Corrections (VADOC) mail processing, general correspondence gets photocopied—and only the copies are delivered. Knowing this helps you send mail that actually survives the scanning process.
Video visitation at Pocahontas Correctional Center is provided through VADOC’s AFOI program, with at-home video visits or visits at AFOI Visitor Centers. You’ll generally use the approved vendor’s account to complete verification, scheduling, and funding, and you’ll contact the vendor for technical or billing support.
Join at your exact scheduled time—fees aren't refundable for late or missed visits. Don't record, film, take photos, or screenshot the inmate. Follow the dress code: coverage from neck to kneecaps, underwear required, footwear required at visitor centers. Serious violations can result in a six-month suspension and possibly harsher sanctions up to a permanent ban.
Yes. AFOI Visitor Centers are available for people who don’t have the technology for an at-home video visit or don’t qualify for at-home access. Bring required identification and be ready to create or use a vendor account if needed.
Pocahontas processes incoming general correspondence by photocopying letters and allowed photos and delivering only the photocopies to inmates. The original envelopes and contents (including photos) are shredded after scanning.
Put the inmate’s full name and seven-digit state ID number on every piece of mail. Also include the full facility name and the facility mailing address/ZIP exactly as provided.
No. Money orders, cash, checks, and other items of monetary value aren’t accepted through the mail—use JPay to send funds instead.
Bringing kids to visit takes extra prep—minors need approval ahead of time and must be linked to an approved adult visitor. Here's how to get it right at Pocahontas Correctional Center.
Visiting at Pocahontas Correctional Center starts with an online application. Gather a few key details beforehand, and you can knock out the form in one sitting without delays.
The VADOC visitation application is straightforward, but gathering everything first makes it faster and helps you avoid mistakes. Use the prep list below to finish the online form in one sitting without delays.
