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How to Contact an Inmate at Pocatello Women's Center (ID)

Want to reach someone at Pocatello Women's Correctional Center (PWCC)? Start by confirming which contact methods are available for that person's current status.

• 3 min read Based on general ID policies
How to Contact an Inmate at Pocatello Women's Center (ID)

To reach Pocatello Women's Correctional Center directly, call 208-236-6360 or email pwcc@idoc.idaho.gov. Start here for questions about contacting someone housed at the facility and to confirm what communication options are currently available.

PWCC is led by Warden Janell Clement. If you’re calling or emailing with an administrative question, it can help to know the warden’s name when you explain your issue and ask where it should be directed.

PWCC holds up to 331 female residents across all custody levels. The facility also runs the reception and diagnostic center for women, so some people may be there temporarily during intake and assessment before moving to longer-term housing. This matters because a person's custody level and reception status can affect which contact methods are available.

  1. Call PWCC (208-236-6360) to ask what contact methods are currently allowed for the person you’re trying to reach.
  2. Email PWCC at pwcc@idoc.idaho.gov if you need a written reply or you’re following up on a question you already asked by phone.
  1. Call ICSolutions customer care at 888-506-8407 if your question is about phone service for Idaho Department of Correction facilities.
  2. Ask specifically what you need (account setup, troubleshooting, or how calls work for the facility) and write down any reference number they give you.
  • ✓ Confirm the person is currently housed at Pocatello Women’s Correctional Center (PWCC houses all custody levels).
  • ✓ Ask whether the person is in reception and diagnostic status, since PWCC operates the reception and diagnostic center for women.
  • ✓ If custody level is mentioned, ask whether it changes the contact options available right now.
How to Contact an Inmate at Pocatello Women's Center (ID)

What to Verify

  • ✓ Confirm PWCC’s current phone number and the best way to reach the right office at 208-236-6360.
  • ✓ Confirm PWCC’s current email address and what details they want included in messages sent to pwcc@idoc.idaho.gov.
  • ✓ If your questions are about phone service, confirm the correct customer care contact by calling ICSolutions at 888-506-8407.

Because PWCC houses all custody levels and handles reception and diagnostics, day-to-day operations can vary. Before spending money or time on a specific communication method, call or email the facility to confirm the current rules for the person you're trying to reach.

If the person recently arrived, they may still be in PWCC's reception and diagnostic process. When you contact the facility, ask whether they're still housed there and whether their current status limits which contact methods are available.

Note: PWCC’s warden is Janell Clement. If you need to escalate an administrative concern, you can reference the warden’s name when you ask staff where that type of question should be directed.

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