Penmate Inmate Support Guides
Phone & Messaging

Phone Calls and Tablets for PWCC Residents: Vendor Contacts and Where to Set Up Accounts

Setting up phone calls, funding, and tablet accounts for someone at Pocatello Women's Correctional Center (PWCC) means working with specific vendors. Here are the key contacts and official resources IDOC recommends for account setup and support.

• 1 min read Verified from official sources

For questions about phone services (billing, account help, or troubleshooting), contact ICSolutions Customer Care at 888-506-8407.

Need to send mail related to phone services? The ICSolutions mailing address is: ICSolutions, 2200 Danbury Street, San Antonio, TX 78217.

To send money for commissary or phone-related accounts, IDOC directs families to Access Corrections. Visit accesscorrections.com for current deposit methods and instructions.

For tablet services and messaging at PWCC, IDOC points families to ViaPath. Their site includes a Tablets page with service details and an Accounts page where you can create or log in to your account.

Practical Tips

  • ✓ If you are stuck on phone service questions, call ICSolutions Customer Care at 888-506-8407.
  • ✓ For sending money, start with Access Corrections (accesscorrections.com) since IDOC directs families there for the current methods.
  • ✓ For tablet services and account login/creation, use the official ViaPath pages IDOC references (ViaPath Tablets and ViaPath Accounts).

Find an Inmate at Pocatello Women's Correctional Center

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from Pocatello Women's Correctional Center

Before Your First Visit to Pocatello Women's Correctional Center: What You Can and Cannot Bring

Your first visit to Pocatello Women's Correctional Center (PWCC) goes much smoother when you handle the paperwork ahead of time and keep your belongings simple. This guide will help you avoid bringing something that gets you turned away at the door.

Before Your First Visit to PWCC: What You Can and Cannot Bring

Your first visit to PWCC goes smoother when you handle the basics before leaving home. This quick guide covers how to confirm you're approved to visit and what you can actually bring inside.

Getting Your Patient Portal Login Information at Pocatello Women’s Health Clinic

Signing in to the Pocatello Women's Health Clinic patient portal for the first time? You'll need to get your login information from the clinic office first. Once you have it, the portal gives you quick access to your records, secure messaging, and online billing.