How to send messages, photos, and packages
Communication services at Pocatello Women's Correctional Center include tablet access managed through ViaPath. To get started, use the ViaPath pages referenced by IDOC to create an account or log in and follow the setup steps for tablet services. For help with phone service and other support, ICSolutions handles customer care at 888-506-8407. ICSolutions also accepts mail at 2200 Danbury Street, San Antonio, TX 78217. Before using phone, video, or tablet services, you'll need to create an account with the facility's approved vendor and make sure funds are available using the vendor's accepted payment methods.
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Use the mailing address listed on PWCC's individual facility page, not the general Idaho Department of Correction Boise PO Box format used for some other facilities. Double-check that address and copy it exactly as shown. Even small errors can delay your letter or get it sent back.
Sending mail to someone at Pocatello Women's Correctional Center (PWCC) is straightforward—just use the right address and follow the mail rules.
Use the ViaPath account creation steps on the ViaPath pages referenced by IDOC to create or log in to the resident’s tablet account. Those same IDOC-referenced ViaPath guidance pages are the place to start for setup help.
Contact ICSolutions customer care at 888-506-8407 for phone and related service support. For vendor correspondence by mail, use 2200 Danbury Street, San Antonio, TX 78217.
Yes. Create an account with the approved phone, video, or tablet vendor and make sure you have funds available through the vendor's accepted payment methods before using any services.
Your first visit to Pocatello Women's Correctional Center (PWCC) goes much smoother when you handle the paperwork ahead of time and keep your belongings simple. This guide will help you avoid bringing something that gets you turned away at the door.
Your first visit to PWCC goes smoother when you handle the basics before leaving home. This quick guide covers how to confirm you're approved to visit and what you can actually bring inside.
Signing in to the Pocatello Women's Health Clinic patient portal for the first time? You'll need to get your login information from the clinic office first. Once you have it, the portal gives you quick access to your records, secure messaging, and online billing.
