Georgia

How to contact an inmate at Polk County Jail

Last Updated on July 30, 2025

A friendly help guide for Polk County Jail. Learn how to find an inmate and send letters, photos, and more.

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Polk County Jail

Complete Guide to Inmate Communication

Location: Cedartown, GA
Last Updated:

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How to contact an inmate at Polk County Jail

This comprehensive guide will walk you through how to connect with an inmate at Polk County Jail. Follow the steps below to find an inmate and send letters and photos:

  1. Search for the inmate using our search tool below
  2. Create your account or log in to Penmate
  3. Write your message (up to 6,000 characters)
  4. Send instantly - inmates receive printed copies daily

Watch this short video on how to contact an inmate at Polk County Jail:

How to Send Messages to Inmates

How to message an inmate at Polk County Jail

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Polk County Jail.

Sending Photos and Postcards

How to send photos and postcards to Polk County Jail

A great way to send love and support to a loved one at Polk County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Polk County Jail.

Frequently asked questions about Polk County Jail

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Polk County Jail.

  2. How much does it cost to send a message to Polk County Jail?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Polk County Jail?

    Penmate

    You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Polk County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

    JPay

    Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Polk County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Polk County Jail?

    Mailing address:

    Polk County Jail
    1676 Rockmart Hwy
    Cedartown, GA 30125
    Phone: (770) 749-2900

    Business hours:

    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours
  5. What are the visiting hours at Polk County Jail?

    Visiting hours at Polk County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (770) 749-2900 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

  6. What items are prohibited when sending mail to Polk County Jail?

    Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Polk County Jail for their specific mail policies.

  7. How do I send money to an inmate at Polk County Jail?

    You can send money to an inmate at Polk County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

  8. Can I schedule a video visit with an inmate at Polk County Jail?

    Many facilities now offer video visitation as an alternative to in-person visits. At Polk County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

  9. What identification do I need to visit an inmate at Polk County Jail?

    All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Polk County Jail for specific ID requirements and visitor approval procedures.

  10. How can I find out an inmate's release date?

    To find an inmate's release date at Polk County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Facility Overview

Contact Information

Polk County Jail
1676 Rockmart Hwy
Cedartown, GA 30125
Phone: (770) 749-2900

Official Website

sheriff.polkga.org

Programs and services at Polk County Jail

About Polk County Jail

County jails within Georgia's correctional framework serve as critical local detention centers, and the Polk County Jail, GA exemplifies this essential role while serving the Cedartown community and surrounding areas. Operating as a GA correctional facility within the broader state corrections network, this institution typically manages pre-trial detainees, sentenced individuals serving shorter terms, and those awaiting transfer to state facilities. The facility's position in northwestern Georgia places it within a regional corrections system that coordinates with neighboring counties and state authorities to ensure effective case management and population distribution across the area's detention facilities.

Located in Cedartown, the facility generally provides the population services that align with modern correctional standards, including basic medical care, mental health screening, and substance abuse programming when resources permit. Educational opportunities and vocational training may be available to help prepare individuals for successful community reintegration, though specific offerings typically depend on staffing availability and funding levels. The county jail often works closely with local courts, probation services, and community organizations to facilitate connections between incarcerated individuals and their families, recognizing that maintaining these relationships can be crucial for successful reentry outcomes.

As part of Georgia's decentralized jail system, Polk County Jail generally coordinates with state corrections officials and other regional facilities to manage transfers, share resources, and implement evidence-based practices where feasible. The facility's operations typically reflect the challenges common to smaller county jails, balancing public safety responsibilities with rehabilitation goals while serving a diverse population that may include individuals from various backgrounds and with varying needs for support services during their incarceration period.

Programs & Services

Support flows through carefully structured programs designed to address the diverse needs of the population at Polk County Jail. The facility typically emphasizes a holistic approach that recognizes education, skill development, and personal growth as essential components of successful reintegration. These programs often focus on building practical abilities while fostering connections to community and family support systems.

Educational programs may supply foundational learning opportunities including adult basic education and literacy development. The population can often access classroom instruction that helps individuals work toward completing their high school equivalency credentials. Furthermore, vocational training programs typically provide hands-on experience in practical trades and job skills. These programs often include instruction in areas that align with local employment opportunities, helping participants develop marketable abilities for their eventual return to the community.

Faith-based services frequently offer spiritual guidance and counseling support for those seeking personal reflection and growth. Family reunification programs may supply structured opportunities for maintaining and strengthening relationships with loved ones through supervised visits and communication programs. Furthermore, the facility often includes work programs such as grounds maintenance and recycling initiatives that allow the population to contribute meaningfully while developing responsibility and work habits. These support services typically emphasize preparing individuals for successful community reentry while maintaining important family and social connections during their time at the facility.

Daily Life & Visitation

Visitation area at Polk County Jail

Organizational protocols shape every aspect of the population's experience at Polk County Jail, with structured schedules that consistently guide daily activities. Today's routine typically begins with early morning counts and meal service, followed by organized periods for recreation, programming, and facility maintenance duties. The population generally moves through predetermined schedules that supply stability and predictability to their daily lives.

Housing units accommodate the population in dormitory-style or individual cell arrangements, depending on classification levels and available space. Living areas typically include basic furnishings and storage for approved personal property. Furthermore, meals are served at designated times in common dining areas or delivered to housing units, with the commissary system allowing the population to purchase additional food items and personal supplies throughout the week.

Recreational opportunities often include access to outdoor exercise areas, television viewing, and library services during scheduled periods. Although visitation policies may vary based on security classifications, the facility generally provides opportunities for family contact through in-person visits and telephone communications. Work assignments within the facility supply structure to daily routines, with the population typically participating in kitchen duties, cleaning responsibilities, and maintenance tasks that support facility operations.

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