Who to Call at Polk County Jail (phone numbers & emails families need)

Not sure where to start? Call the Polk County Sheriff's Office general line at 503-623-9251. They can answer basic questions about the jail and point you to the right person.

For jail-specific questions, most families call Jail Records at 503-623-9254. This is where you ask about someone currently in custody - booking status, release dates, that kind of thing.

Questions about the court case itself - court dates, bail amounts, attorney contact info - go to Polk County Circuit Records at 503-623-3154. Quick rule of thumb: Jail Records handles custody and booking questions. Circuit Records handles case and court scheduling details.

Need to file a complaint? Email jail.admin@co.polk.or.us. Use this when you want to put a concern in writing - whether it's about treatment or a facility issue.

Attorneys and other professionals can schedule visits by emailing jail.admin@co.polk.or.us. Use this address to set up any official or professional access.

Interested in inmate programs or volunteering? Email germond.jody@co.polk.or.us. This contact handles questions about available programs and how to get involved.

Worried someone in custody may be suicidal or in a mental-health crisis? Call immediately. Reach Jail Records at 503-623-9254, or contact Jail Medical directly at 503-831-1738. For immediate safety concerns, I'd start with the jail staff line - they can address it on-site right away.