How to Send Money to Polk County Sheriffs Office (FL)
Putting money on someone's account at the Polk County Sheriff's Office helps cover commissary and other needs, but the jail deducts certain fees and debts first. Here's how to plan your deposit so there are no surprises.
Polk County Jail uses Securus for certain phone and video services, and that system has its own signup process. The name on your Securus account must match the name on your government-issued photo ID. During registration, you'll upload a copy of your photo ID and a photo of yourself, then wait for approval. This can take up to 48 hours. You'll get an email or text letting you know whether you were approved or denied.
Money in an inmate account at Polk County Jail doesn't always go straight to commissary. Any cash found on the person at booking gets deposited into their account, and the jail applies funds to outstanding debt first. Once debt is satisfied, remaining money can go toward commissary purchases, medical and dental care, transportation costs, and monetary sanctions for damaging county property. The jail also charges several fees directly to the inmate's account: a $30 booking fee at intake/processing, a $9 initial per-diem fee when the person is transferred to housing, and a $2 daily per-diem fee charged every day after that.
- Create your Securus account with matching ID information - Use the exact name shown on your government photo ID, since the account name must match.
- Upload the required photos - During registration, upload a copy of your photo ID and a photo of yourself.
- Wait for the approval message - Approval may take up to 48 hours. Watch for an email or text that says you were approved or denied.
- ✓ Expect any cash found at booking to be deposited into the inmate’s account.
- ✓ Plan for outstanding debt to be paid first, before money is available for commissary or other uses.
- ✓ Keep the $30 booking fee in mind, since it is taken from the inmate account upon intake/processing.
- ✓ Remember the per-diem charges: a $9 initial per-diem fee when transferred to housing, plus a $2 daily per-diem fee every day.
If your goal is to stay in touch by phone, know that Polk County Jail's Securus phone system is collect-call only. Inmates cannot receive incoming calls, so you'll need to wait for them to call you.
Verify
- ✓ Confirm the account name must match your government photo ID exactly (including middle name/initials if shown on the ID).
- ✓ Confirm what uploads are required for approval (photo ID copy and a photo of yourself).
- ✓ Confirm the current approval timeline (up to 48 hours) and whether notifications come by email, text, or both.
- ✓ Confirm how money found at booking is handled and when it posts to the inmate account.
- ✓ Confirm the order funds are applied (outstanding debt first) and what happens after debts are satisfied.
- ✓ Confirm the current booking fee amount ($30) and exactly when it is charged (upon intake/processing).
- ✓ Confirm the per-diem charges ($9 initial when transferred to housing, plus $2 daily) and whether any situations change how they are applied.
Note: Polk County Jail states the phone system is collect-call only, and inmates cannot receive incoming calls. If you hear otherwise, verify the current setup before adding funds or making plans around phone contact.
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