Sending Mail to Polk County Jail: Smart Jail Mail, Postal Scanning, and Legal Correspondence
Sending a message to someone in the Polk County Jail system works a bit differently than dropping a letter in the mailbox. Here's how Smart Jail Mail works, what it costs, what to do if you need to send physical mail, and how legal correspondence is handled.
The Polk County Sheriff's Office has Smart Jail Mail kiosks in every housing unit. Inmates use these kiosks to send and receive messages from friends and family. That means most personal communication goes through the Smart Jail Mail system, not through traditional letters delivered to the jail.
Creating a Smart Jail Mail account is free. Once you're set up, you can send and receive messages as long as the inmate has enough service credits for messages and photos.
Pricing runs on a service credit system, where 1 credit equals $0.01. A single message costs 50 service credits (50 cents), and a photo costs 100 service credits ($1).
- Address the envelope with the inmate’s name and ID number - use the required label format so it can be matched to the correct account.
- Mail it to the scanning address - send it to: PO Box 1848, Pinellas Park, Florida 33780.
- Know what happens next - mail sent to that PO Box is scanned and then delivered to the inmate through Smart Jail Mail.
Address format: PCSO-CO SC INMATE NAME-ID NUMBER, PO Box 1848, Pinellas Park, Florida 33780
Legal mail follows a separate process. Mail from an inmate's attorney on record is opened in the inmate's presence, then scanned into their legal mail account.
Legal mail address: 2390 Bob Phillips Road, Bartow, FL 33830
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