Polk County Video Visit Rules: Dress Code, Real‑Time Monitoring, and Why Visits Get Cut Off
Polk County video visits can end abruptly if the system flags a rule violation. Here's how the jail and Securus enforce conduct and dress expectations, what "real-time monitoring" actually means, and how to keep your visit from getting terminated—or your account restricted.
Polk County treats video visitation as a privilege, not a right. Both you and the incarcerated person are expected to behave appropriately for the entire session. Staff can step in if a visit becomes a problem. The jail reserves the right to deny, cancel, or terminate a video visit - before it starts or while it's in progress - if there's misconduct by the visitor or the resident inmate. In serious cases, they can go further and restrict a visitor from using the video visitation system entirely.
Dress rules fall under that conduct expectation. Polk County requires visitors to wear appropriate clothing during video visits. Nudity isn't allowed. If you're unsure whether something qualifies as "appropriate," change before the call. Once a violation is spotted, the visit can be cut off immediately.
Polk County's Securus video visits are watched in real time by a Securus subcontractor. Someone is actively observing visits as they happen - not reviewing recordings days later. Because monitoring is live, enforcement is immediate. If a violation occurs during the session, the video visit will be terminated.
Tiered Bans
- ✓ First nudity offense: banned from visiting for 1 month
- ✓ Second nudity offense: banned from visiting for 2 months
- ✓ Third nudity offense: may be indefinitely banned
Nudity carries clear, escalating consequences - but it's not the only reason a visit can end. Polk County can deny, cancel, or terminate a video visit for any misconduct by the visitor or the inmate. The jail can also restrict a visitor from participating in future video visits through the system.
If your visit gets cut off, it's usually because something during the call was flagged as misconduct. Polk County's rule is intentionally broad: both you and the incarcerated person must conduct yourselves appropriately at all times. That "both sides" part matters. Even if you're doing everything right, the jail can still deny, cancel, or terminate the visit based on the resident inmate's behavior. And if the jail considers the issue serious enough, they can restrict a visitor from using the system going forward. One bad call can affect future visits - not just that day's conversation.
Note: Because each visit is watched in real time by a Securus subcontractor, violations don’t need “review” first - your session can be terminated as soon as the problem is seen.
Practical Tips
- ✓ Wear appropriate clothing for the entire call; no nudity
- ✓ Assume the visit is being watched live and keep your behavior appropriate throughout
- ✓ If children are participating, keep the account holder present for the entire visit
- ✓ Don’t leave a child unattended during the session - Securus will stop the visit if that happens
One easy issue to avoid: you must be 18 years old to create a Securus account or schedule a Polk County video visit.
Planning around the built-in limits helps visits go smoother. Polk County "Anywhere" video visits cost $10.00 each (plus tax), and each session is limited to 20 minutes. Most inmates are allowed Anywhere video visits twice per week, with each session allotted 20 minutes. If you need to fit in multiple family members or cover important updates, decide ahead of time what to discuss so you're not scrambling when the clock runs out.
Find an Inmate at Polk County Sheriffs Office
Search for a loved one and send messages and photos in minutes.
