How to send messages, photos, and packages
Powledge Unit offers remote video communication through both kiosk and tablet options, but scheduling works differently for each. Remote kiosk video visits are available once per month and can last up to 60 minutes—schedule those through the approved vendor. Tablet-based video visits aren't booked through the vendor kiosk system. Instead, schedule them online through the TDCJ visitation portal. Across Texas units, phone access, video visits, electronic messaging, and inmate tablets are managed through the agency's Inmate Technology program and third-party vendors. Services, eligibility, and scheduling details can vary by unit, so check the Powledge Unit information in the TDCJ portal before you plan. When you're ready to book, follow the vendor or portal steps and confirm the visit time with the inmate.
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Sending personal mail to someone in TDCJ? The address changed when the system went digital statewide. Here's exactly where to send letters now—and the few exceptions that still go directly to the unit.
Remote kiosk video visits at Powledge Unit are available once per month and may run up to 60 minutes. Kiosk visits must be scheduled through the approved vendor.
Tablet video visits for Powledge Unit must be scheduled online through the TDCJ visitation portal.
Texas units commonly provide phone access, video visits, electronic messaging, and inmate tablets, managed through the Inmate Technology program and third-party vendors. Availability and features vary by unit, so verify the options on the facility page or in the TDCJ portal.
Mail personal letters, greeting cards, and photos to the TDCJ Digital Mail Processing Center, PO Box 660400, Dallas, TX 75266-0400. Include the inmate’s full name and TDCJ number.
Send legal/privileged mail, media mail, and books, magazines, or packages from verified publishers directly to the Powledge Unit. These items bypass the central digital mail processor and follow the unit’s direct-receipt procedures.
If the inmate doesn’t have a tablet, they receive black-and-white printed copies made from the scanned correspondence. That’s how the unit delivers digital mail to inmates without tablet access.
Planning a visit? Your first step is getting on the approved Visitors List. Here's how the 10-person limit works, when changes can be made, and what to do if you're not listed—or you've been removed.
Planning a weekend visit is stressful enough without running into a rule you didn't expect. Here's how the
Setting up your TDCJ Online Visitation Scheduler account is straightforward—but a couple details can trip you up, especially your email address and the inmate's ID number. Follow these steps to get registered correctly the first time.
