Send Photos & Mail at Powledge Unit, TX

How to send messages, photos, and packages

Overview

Powledge Unit offers remote video communication through both kiosk and tablet options, but scheduling works differently for each. Remote kiosk video visits are available once per month and can last up to 60 minutes—schedule those through the approved vendor. Tablet-based video visits aren't booked through the vendor kiosk system. Instead, schedule them online through the TDCJ visitation portal. Across Texas units, phone access, video visits, electronic messaging, and inmate tablets are managed through the agency's Inmate Technology program and third-party vendors. Services, eligibility, and scheduling details can vary by unit, so check the Powledge Unit information in the TDCJ portal before you plan. When you're ready to book, follow the vendor or portal steps and confirm the visit time with the inmate.

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Quick Facts

  • Remote kiosk video visits at Powledge Unit are available once per month for up to 60 minutes.
  • Tablet video visits for Powledge Unit must be scheduled online through the TDCJ visitation portal.
  • Phone access, video visits, electronic messaging, and inmate tablets in Texas units are managed through the Inmate Technology program and third-party vendors.
  • Service availability and rules (hours, eligibility, and which features are enabled) vary by unit; check the facility page or TDCJ portal for specifics.
  • TDCJ began using a centralized digital mail platform for incoming personal mail on September 6, 2023.

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Common Questions

How often can I schedule a remote kiosk video visit at Powledge Unit, TX?

Remote kiosk video visits at Powledge Unit are available once per month and may run up to 60 minutes. Kiosk visits must be scheduled through the approved vendor.

How do I schedule a tablet video visit with an inmate at Powledge Unit?

Tablet video visits for Powledge Unit must be scheduled online through the TDCJ visitation portal.

What communication options do Texas correctional facilities typically offer?

Texas units commonly provide phone access, video visits, electronic messaging, and inmate tablets, managed through the Inmate Technology program and third-party vendors. Availability and features vary by unit, so verify the options on the facility page or in the TDCJ portal.

Where do I send letters and photos for an inmate at Powledge Unit?

Mail personal letters, greeting cards, and photos to the TDCJ Digital Mail Processing Center, PO Box 660400, Dallas, TX 75266-0400. Include the inmate’s full name and TDCJ number.

What types of mail should be sent directly to Powledge Unit instead of the digital center?

Send legal/privileged mail, media mail, and books, magazines, or packages from verified publishers directly to the Powledge Unit. These items bypass the central digital mail processor and follow the unit’s direct-receipt procedures.

What happens if the Powledge inmate does not have a tablet?

If the inmate doesn’t have a tablet, they receive black-and-white printed copies made from the scanned correspondence. That’s how the unit delivers digital mail to inmates without tablet access.

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