How Inmate Phone Calls Work at Prince William - Manassas Detention Center
Phone calls are one of the main ways to stay connected with someone at Prince William - Manassas Detention Center. Here's how the system works, when calls happen, and who to contact if something goes wrong.
Inmates at Prince William - Manassas Detention Center place outgoing collect calls. They can call anytime between 9:00 a.m. and 11:00 p.m., with no limit on the number of calls - so if you miss one, another might come through later. You can't call into the facility and ask to speak with an inmate. Incoming calls aren't allowed, period. Plan on them reaching out to you during those hours.
Need to get an urgent message to an inmate? Call the Control Center Officer at 703-792-6420. Staff will verify the emergency before passing the message along, so be prepared to share details that confirm the situation.
Having trouble with phone service? Or want to stop receiving calls from an inmate? Contact Inmate Telephone, Inc. at 814-949-3303. You can also follow the automated prompts on the phone system to opt out of calls.
For questions about the phone setup at this facility, reach the Inmate Telephone Site Administrator at 703-792-5414.
Tips Families
- ✓ Expect collect calls only, and plan for calls to come in between 9:00 a.m. and 11:00 p.m.
- ✓ Check with your phone carrier about how collect calls are handled on your line (especially if you use a mobile plan).
- ✓ Save Inmate Telephone, Inc.’s number (814-949-3303) so you can quickly handle billing, service problems, or opt out of receiving calls if needed.
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