Who to Call at Prince George's County CC: A Quick Reference for Families and Visitors
Need answers fast? The hardest part is knowing which number to call. Here are the contacts for Prince George's County Correctional Center—organized by what you actually need: general info, bond results, emergencies, deposits, and phone issues.
For recorded information about jail operations, call 301-952-4800. This automated line covers the basics - visiting hours, mail, phone calls, property and clothing, and release topics. It's a good starting point when you need quick answers without getting transferred around.
Trying to confirm Bond Review Hearing results? Call the dedicated bond results line at 301-952-7102. It's available after 5:30 p.m., Monday through Friday.
For a true family emergency - a death, serious illness, or injury - contact the Department Chaplain at 301-952-7090. This is the main channel for getting urgent information to your loved one through the facility.
Note: If the Chaplain doesn't answer, leave a message. They'll call you back.
Can't reach the Chaplain and it's urgent? Call the Operations Commander's Office at 301-952-7028. An officer there will try to reach the Chaplain on your behalf.
Friends and family can deposit up to $150 per week into an incarcerated individual's commissary account. You can make deposits at either of the two kiosks in the Reception area at the Correctional Center, or online through the ConnectNetwork site.
Note: The Correctional Center does not accept checks or money orders for commissary deposits.
The Reception kiosks accept cash and credit cards. Online deposits are credit card only. Either way, funds post to the account the next business day.
Having trouble with a kiosk or online deposit? Call Customer Support at 1-888-988-4768. If you need to speak with someone at the Correctional Center Finance Office directly, call 301-952-7147 on weekdays between 10 a.m. and 7 p.m.
Setting up a phone account so your loved one can call you? Contact Inmate Telephone Incorporated at 1-888-949-3303. This is the number to use when you're getting started.
Once your account is set up, use Offender Connect to check activity and review or download your monthly statement.
- Answer the call from the facility - listen closely to the automated telephone message.
- Follow the prompts to block calls - use the directions in the message to block all facility calls or calls from a specific incarcerated individual.
Need to block calls? You can contact ITI Customer Service at 1-888-949-3303 to set that up.
You can also request call blocking through Information Services at the Department of Corrections: 301-952-7368 or 301-952-7002.
Tips Callers
- ✓ For recorded jail operations info (visiting, mail, phones, property, release topics), call 301-952-4800.
- ✓ If you need the Finance Office, call 301-952-7147 on weekdays between 10 a.m. and 7 p.m.
For most deposit problems - kiosk issues or online hiccups - Customer Support is usually your fastest fix: 1-888-988-4768.
Find an Inmate at Prince George Detention Center
Search for a loved one and send messages and photos in minutes.
