Contact an Inmate at Prince George Detention Center.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

Staying in touch with someone at Prince George Detention Center? The public can't call in—people in custody can only place outgoing collect or debit calls. During intake, they get a chance to call family members or bondsmen. To receive calls or manage a phone account, contact Inmate Telephone Incorporated (ITI) at 1-888-949-3303. The jail uses Offender Connect for billing and online deposits. You can also add funds at kiosks inside the facility using cash or credit card, while the facility website accepts credit card deposits only. Need calls blocked from the facility or a specific inmate? Follow the phone message directions or contact ITI Customer Service. The facility also references Information Services for call-block questions.

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Quick Facts

  • The public cannot call into Prince George Detention Center; inmates may only place outgoing collect or debit calls.
  • Inmates are allowed to make telephone calls to family or bondsmen during processing into the facility.
  • Telephone accounts are handled through Inmate Telephone Incorporated (call 1-888-949-3303); Offender Connect is used for billing and adding money online.
  • Kiosks accept cash or credit card deposits for telephone accounts while the facility website accepts only credit card deposits; institutional accounts can also fund calls.
  • Send physical mail to P.O. Box 247, Phoenix, MD 21131; previous mailing addresses are invalid after Nov 1, 2025.

Contact & Communication Guides

Common Questions

Can I call an inmate at Prince George Detention Center?

No. Prince George Detention Center does not allow inbound calls from the public; inmates can only place outgoing collect or debit calls.

How do I set up or manage an inmate phone account for Prince George Detention Center?

Set up and manage phone accounts through Inmate Telephone Incorporated (ITI) by calling 1-888-949-3303. The facility uses Offender Connect for billing and online deposits.

How can I block calls from the facility or a specific inmate?

Follow the facility’s telephone message directions or contact ITI Customer Service at 1-888-949-3303 to request call blocking. The facility listing also references contacting Information Services for call-block questions.

Where do I send mail for an inmate at Prince George Detention Center?

Send physical mail to P.O. Box 247, Phoenix, MD 21131; previous mailing addresses are no longer valid starting Nov. 1, 2025. After processing, mail is delivered digitally to the inmate’s assigned tablet.

What are the format and name requirements for letters and cards to Prince George Detention Center?

Use a plain white envelope only, with a letter or greeting card on plain white or standard white lined paper. Every item must list both the sender’s and recipient’s first and last legal names; nicknames or non-legal names will be rejected.

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