Puerta La Cruz Camp #14

Puerta La Cruz Camp #14 uses the GTL visitation portal to schedule and manage visits. Pick a date, time, and location, and you'll get instant confirmation. Returning visitors can sign in with a Visitor ID or email and password—use the portal's password tools if you're locked out. New visitors should click the

Facility-specific communication policies for Puerta La Cruz Camp #14 weren't available, so the steps below reflect GTL portal procedures and California's ongoing statewide provider transition. If the camp uses GTL, new visitors register through the portal using the

No facility-specific mail rules for Puerta La Cruz Camp #14 appeared in the provided materials, so this section covers common correctional mail procedures plus statewide California Correctional Health Care Services (CCHCS) contacts. Mail is typically inspected for contraband. Legal mail gets special handling and isn't read during contraband checks. When sending a letter, use the incarcerated person's full booked name and required identifier (booking number, X‑reference, or PFN), and print your return name and address on every piece. Many facilities restrict certain content and formats—decorative items, hard-to-inspect materials, and sometimes photos. Some locations route non-privileged mail through central processing. For health-records, subpoenas, or public-records requests, use the CCHCS mailing, fax, and email options listed below.

Medical records requests related to Puerta La Cruz Camp #14 go through the Health and Imaging Records Center. Send requests by mail to P.O. Box 588500, Elk Grove, CA 95758, or fax to (916) 229-0608. The center also accepts email requests through its designated channel. Need help after someone has been released? Call (916) 379-4545. Routine releases require a signed Authorization for Release of Protected Health Information (available in institutional medical offices), and requests may be reviewed for mental health approval when needed. For urgent clinical changes only, use the institution's Patient Health Care Inquiry (PHCI) line—non-urgent calls won't be returned. Legal subpoenas can be served by email to HCLitigationSupport@cdcr.ca.gov following CCHCS documentation rules. In-person service is scheduled in Elk Grove during weekday morning hours.