How to deposit funds, commissary, and payment options
Families sending money to someone at Puerta La Cruz Camp #14 commonly use online or mobile portals, phone deposits, lobby kiosks, or U.S. Postal money orders. Confirm which methods the facility accepts before you start. Funds placed in a trust account typically cover commissary, phone time, hygiene items, and other permitted purchases. The balance may be reduced by court-ordered or authorized deductions. Before submitting payment, have the person's full name and booking or facility ID ready. Double-check that you selected the correct facility on any vendor site or kiosk. Posting times and fees vary by method, so vendor fees and transfer delays can affect when money becomes available. Do not mail cash.
Search for a loved one and send messages and photos in minutes.
Common ways to add money include online or mobile vendor portals, phone deposits, lobby kiosks, and U.S. Postal money orders. Confirm which deposit methods Puerta La Cruz Camp #14 accepts, then follow the vendor or kiosk instructions exactly.
Have the incarcerated person’s full name and booking or facility ID ready. On any vendor site or kiosk, double-check the facility name before you pay so the funds go to the right location.
Do not mail cash. Most facilities refuse or return cash sent through the mail. U.S. Postal money orders are a commonly cited mailed option, but confirm whether Puerta La Cruz Camp #14 accepts mailed payments before sending anything.
New visitors can create a GTL portal account using the facility’s “CLAIM ACCOUNT” link. A GTL login may be needed for certain services, so check the facility’s guidance for what requires an account.
Trying to reach someone at Puerta La Cruz Camp #14? Start with the official tools that match what you need. This guide covers two options: the CDCR GTL visitation portal (for returning users) and the Patient Health Care Inquiry (PHCI) phone line (for urgent health care changes only).
If your loved one is in CDCR custody, you typically can't access their medical information unless they sign the right authorization. Here's the simplest way to request records through CDCR and California Correctional Health Care Services (CCHCS).
Visiting someone in CDCR? The GTL visitation portal is where you'll schedule visits and track your bookings.
