Mail, photos, messaging, and phone/call options for staying in touch.
Communication services for Puerta La Cruz Camp #14 run through the GTL online portal. New users should select the "CLAIM ACCOUNT" option to create a profile before using video or messaging features. Returning visitors can sign in with a Visitor ID or an email address and password. The portal lets you schedule video visits by choosing your date, time, and location, with instant confirmation after booking. California facilities are transitioning to a new statewide communications provider, so phone, tablet, and video or messaging options may change during the switch. To stay ready, set up an account on the department's communications platform and plan to add prepaid funds or register for the new service when your site transitions.
Search for a loved one and send messages and photos in minutes.
Trying to reach someone at Puerta La Cruz Camp #14? Start with the official tools that match what you need. This guide covers two options: the CDCR GTL visitation portal (for returning users) and the Patient Health Care Inquiry (PHCI) phone line (for urgent health care changes only).
If youâre trying to send a quarterly package to someone at Puerta La Cruz Camp #14, you canât mail it yourself. CDCR doesnât allow family members to send these packages directly; quarterly packages have to be sent through authorized vendors instead.
Use the GTL portal and select the âCLAIM ACCOUNTâ link to create or claim your account before scheduling video visits or using messaging services.
Sign in to the GTL portal, then choose your visit date, time, and location. You will receive an instant confirmation once your visit is booked.
Yes, changes are possible. California is rolling out a new statewide communications provider, so phone, tablet, and video or messaging platforms may shift during the transition. Creating an account on the department platform can help you stay ready.
If your loved one is in CDCR custody, you typically can't access their medical information unless they sign the right authorization. Here's the simplest way to request records through CDCR and California Correctional Health Care Services (CCHCS).
Visiting someone in CDCR? The GTL visitation portal is where you'll schedule visits and track your bookings.
Want to put money on someone's account? Start by setting up a GTL portal account. The only confirmed detail here is how new visitors create an account. You'll want to verify payment specifics directly through official sources before sending any funds.
