Putnam County Jail, FL

Putnam County Jail has Smart Communications kiosks—including portable units—in every housing unit. To use remote video visitation, you'll need to create a Smart Jail Mail account first. Sessions run 15 or 30 minutes at $0.10 per minute. Remote and on-demand visits are available seven days a week across morning, afternoon, and evening time slots, so finding a convenient time is usually straightforward. Florida jails often offer additional contact options like messaging, tablet-based mail, and phone calls through third-party vendors. Check the vendor's rules and payment methods before signing up.

Putnam County Jail requires incoming mail to go through Smart Communications to the facility's designated PO Box. Include the inmate's full name and booking/ID number on the envelope or postcard—mail without proper identifiers gets returned. Regular postal mail is scanned into the inmate's digital account, then the originals are destroyed. Don't send anything you can't replace. Certain content will be rejected: photos with gang symbols, nudity, coded messages, threats, extortion, or contraband. Legal correspondence works differently. Since December 1, 2021, it must be mailed to the Putnam County Sheriff's Office address. Attorney legal mail needs to be clearly marked, opened in the inmate's presence, and scanned into a separate legal mail account.

For non-emergency questions about Putnam County Jail, call the Putnam County Sheriff's Communications Center at 386-329-0800. For emergencies, dial 911. In-person registration happens at the Putnam County Sheriff's Office, 130 Orie Griffin Boulevard. Appointments are available Monday, Wednesday, and Friday from 9:00am to 4:00pm. Need help with CCS username recovery or password resets? Call the Florida Department of Law Enforcement at 1-888-357-7332. Use the sheriff's non-emergency line for booking and detainee-status questions. For commissary, phone, or deposit issues, contact the vendor's support directly.