How to Send Mail to an Inmate at Putnam County Jail (address, formatting, and what to avoid)
Putnam County Jail routes all inmate mail through Smart Communications, so getting the address and envelope details right really matters. Use the correct PO Box, clearly print the inmate's full name and ID number, and your letter is much more likely to get accepted and delivered.
Putnam County Jail contracts with Smart Communications and uses kiosks (including portable kiosks) in all housing units for inmate communications. That's why mail handling here looks different from what you'd expect at most jails.
Your postal mail gets routed through Smart Communications and scanned into the jail's electronic system. The inmate sees a scanned version on the kiosk, not the original piece of mail you sent.
All mail for someone at Putnam County Jail must go to Smart Communications for processing. Use this exact address: Smart Communications Putnam County Inmate [First Name] [Last Name] [Inmate ID #] PO Box 9151 Seminole, FL 33775-9151 Sending to a different address, or leaving off the inmate's name and ID, can mean your letter is delayed or never delivered.
Envelope Format
- ✓ Inmate’s full first and last name (clearly printed on the outside)
- ✓ Inmate ID number (clearly printed on the outside)
- ✓ Smart Communications mailing address: PO Box 9151, Seminole, FL 33775-9151 (addressed to Smart Communications for Putnam County inmate mail)
Returned mail warning: If the envelope or postcard doesn't include the inmate's name and ID number, it will be returned to you.
Once your letter arrives, it's treated as regular inmate postal mail and scanned into the electronic system. This applies to postcards, letters, greeting cards, and similar items sent through the mail.
Do not send originals: Original documents like marriage certificates, birth certificates, Social Security cards, and pictures will be destroyed. Send copies only, and only include photos or documents you don't need back.
Scanned items are destroyed after 30 days. Keep that timeline in mind if you're thinking about sending copies of important paperwork or photos.
Common Mistakes
- ✓ Leaving off the inmate’s full name: write their first and last name clearly on the outside of the envelope or postcard.
- ✓ Leaving off the inmate ID number: double-check the ID and print it clearly so it posts to the correct account.
- ✓ Mailing to the wrong address: send all mail to Smart Communications at PO Box 9151, Seminole, FL 33775-9151 (not to the jail directly).
Avoid permanent loss: Originals are destroyed, and scanned copies are deleted after 30 days. Keep the original at home and mail a copy instead.
Since all mail is scanned into an electronic system, anything that can't be properly processed may slow down delivery or prevent it entirely. Stick to a normal letter or card with clear addressing. That gives your mail the best chance of moving through scanning without problems.
If your mail comes back, the most common reason is missing information on the outside of the envelope or postcard. Putnam County Jail specifically flags this: mail without the inmate's name and ID number gets returned. Double-check those details before you resend anything.
- Confirm the inmate’s full name and ID number. Use the exact first and last name and the correct inmate ID.
- Rewrite the envelope using the Smart Communications PO Box. Address it to PO Box 9151, Seminole, FL 33775-9151, with the inmate’s name and ID included.
- Resend copies only if you included documents or photos. Do not mail originals, since originals are destroyed during processing.
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