Setting Up Video Visits at Putnam County Jail: Accounts, Time Blocks, and Costs
Video visits go a lot smoother when you understand the system, the hours, and the costs upfront. Here's how video visitation works at Putnam County Jail, including the account you'll need, available time blocks, and what you'll pay.
Before you can start a remote video visit at Putnam County Jail, you'll need a Smart Jail Mail account. Without one, you won't be able to schedule or connect. Set it up ahead of time so you're not scrambling during a limited visit window.
Time Blocks
- ✓ Available 7 days a week: 8:00 a.m. to 11:00 a.m.
- ✓ Available 7 days a week: 1:30 p.m. to 4:00 p.m.
- ✓ Available 7 days a week: 6:30 p.m. to 8:30 p.m.
Remote video visits at Putnam County Jail come in two lengths: 15 minutes or 30 minutes. The shorter session works well for a quick check-in. The 30-minute option gives you more room to talk without feeling rushed.
Visits are billed at $0.10 per minute. Your total cost depends on which session length you pick.
Cost tip: At $0.10 per minute, a 15-minute visit costs $1.50 and a 30-minute visit costs $3.00.
Every video visit at Putnam County Jail is monitored and recorded. Treat the call as if someone is watching, because they are. Keep your conversation appropriate for a recorded setting.
The director of corrections (or a designee) can deny or end a visit to maintain the safety, security, or good order of the facility. If staff believe something creates a security concern, the visit can be stopped even if you were scheduled and ready to go.
- Pick a time block that works for you - Remote video visitation and on-demand (inmate-initiated) visitation are available 7 days a week during 8:00 a.m. to 11:00 a.m., 1:30 p.m. to 4:00 p.m., and 6:30 p.m. to 8:30 p.m.
- Choose your session length - Decide whether you want a 15-minute or 30-minute visit so you can plan what you want to cover during the call.
- ✓ Set up your Smart Jail Mail account before you try to initiate a remote video visit.
- ✓ Estimate your total cost using $0.10 per minute, then choose 15 minutes or 30 minutes based on your budget.
Keep expectations realistic: Video visits are monitored and recorded, and staff can deny or terminate a visit to maintain safety, security, or good order.
This guide covers the required account, available time blocks, and the published per-minute rate. Specific instructions for funding your account or managing payments are not covered here.
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