How to send messages, photos, and packages
Putnam County Jail has Smart Communications kiosks—including portable units—in every housing unit. To use remote video visitation, you'll need to create a Smart Jail Mail account first. Sessions run 15 or 30 minutes at $0.10 per minute. Remote and on-demand visits are available seven days a week across morning, afternoon, and evening time slots, so finding a convenient time is usually straightforward. Florida jails often offer additional contact options like messaging, tablet-based mail, and phone calls through third-party vendors. Check the vendor's rules and payment methods before signing up.
Search for a loved one and send messages and photos in minutes.
Got an Address Verification letter in Florida? Treat it like a deadline notice. These letters are part of routine address checks, and the registrant has a short window to respond.
Create a Smart Jail Mail account first, then schedule a remote video visit. Visits are offered in 15- or 30-minute sessions, with availability across morning, afternoon, and evening blocks.
Video visits cost $0.10 per minute.
Yes. Remote and on-demand video visitation is available seven days a week in morning, afternoon, and evening blocks.
Send inmate mail to Smart Communications at the facility’s designated PO Box, and put the inmate’s full name and booking/ID number on the outside of the envelope or postcard. Legal correspondence must be mailed to the Putnam County Sheriff’s Office address designated for legal mail.
Regular postal mail gets scanned into the inmate's digital account, and originals are destroyed afterward. After release, inmates can download photos, messages, and postal mail from SmartJailMail for free for up to 30 days.
Legal correspondence must be mailed to the Putnam County Sheriff’s Office address at 130 Orie Griffin Blvd., Palatka, FL 32177. Attorney legal mail must be clearly marked as legal mail, opened in the inmate’s presence, and scanned into the inmate’s legal mail account.
If your loved one is on Florida's registry, certain changes must be reported fast—often within 48 hours. The tricky part? The right place to report depends on what changed (address vs phone vs vehicle) and whether they're supervised by DOC or DJJ.
CCS isn't available to everyone. If you're registered in Putnam County, you can only use FDLE's Cyber Communication System if you're not currently under supervision with the Florida Department of Corrections (DOC) or the Department of Juvenile Justice (DJJ). Anyone on DOC or DJJ supervision must report changes in person instead.
Figuring out who to call about Florida's sex-offender registry comes down to one question: is this a state-level registry issue (FDLE territory) or a local registration matter (your sheriff's office)? Here's who handles what—and the direct contact info for each.
