Send Photos & Mail at Putnamville Corrections Facility, In

How to send messages, photos, and packages

Overview

Communication at Putnamville Corrections Facility runs through ViaPath/ConnectNetwork (GettingOut/VisitNow) for messages and video visits. To send messages, schedule visits, or receive VisitNow requests, create a GettingOut account first. For fee-based video visits, you'll enter payment details—accepted methods include debit cards, charge cards, and Visa/Mastercard gift cards. Phone calls work differently: the incarcerated person must complete and sign an authorized telephone list with up to 20 approved names and numbers. Calls can be collect, prepaid collect/AdvancePay, or inmate-debit. Collect calls get billed monthly to the receiver through their phone carrier, and they can't be placed to cell phones, office phones, or hospital numbers.

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Quick Facts

  • Incarcerated people must complete and sign a telephone list with no more than 20 approved names and phone numbers.
  • Friends and family must create a GettingOut account to send messages, schedule visits, or receive VisitNow requests.
  • To schedule fee-based video visits visitors provide payment information; accepted payment methods include debit cards, charge cards, and Visa/Mastercard gift cards.
  • Calls may be collect, prepaid collect/AdvancePay, or inmate-debit; collect calls are billed monthly to the called party through their phone carrier.
  • Pressing '6' permanently blocks an incoming call and requires a 4-digit PIN to confirm; to remove a block call ViaPath customer service at (877) 650-4249 and allow 1–2 business days for removal.

Common Questions

How do I schedule a video visit with someone at Putnamville Corrections Facility?

Create a GettingOut account (web or mobile) to connect with the incarcerated person and schedule visits or accept VisitNow requests. For fee-based video visits, you'll provide payment info—ViaPath accepts debit cards, charge cards, and Visa/Mastercard gift cards.

How many phone numbers can an inmate add to their approved telephone list at Putnamville?

Up to 20 approved names and phone numbers can be listed on the incarcerated person’s authorized telephone list.

How can I block or unblock a caller from contacting someone at Putnamville?

You can refuse a call by hanging up or pressing “1.” To permanently block a caller, press “6” and confirm with a 4-digit PIN; to remove a block, contact ViaPath customer service at (877) 650-4249 and allow 1–2 business days.

Can I mail religious items to an incarcerated person at Putnamville Corrections Facility?

No. Religious items must be purchased through the commissary and shipped to the facility by an approved vendor; family and friends aren’t allowed to mail religious items directly.

Will my letters be opened or scanned before reaching an inmate?

Yes—personal mail is opened and inspected by staff. Legal mail is treated differently and may be opened only in the inmate's presence. Many Indiana facilities also scan personal mail and deliver electronic copies via kiosks or tablets, though scanning policies vary by facility.

What items are commonly prohibited in mail to inmates?

Commonly prohibited items include cash, stickers or glitter, clippings, and sexually explicit materials. Mail that violates facility rules may be rejected or returned.

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