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What Is AdvancePay and ConnectNetwork: Setting Up, Fees, and Unblocking for R.M.C - Main Unit

Want to stay in regular phone contact with someone at R.M.C - Main Unit? AdvancePay through ConnectNetwork is one of the main ways families prepay for calls.

• 2 min read Verified from official sources

AdvancePay is a prepaid calling account tied to your phone number. You add money to your number, and when your loved one calls, the call draws from that balance. No scrambling to pay for each call as it comes in.

The easiest way to set up an AdvancePay account is online through ConnectNetwork. If you prefer not to use a website, you can also open an account and make deposits by phone or through the mobile app.

Note: When you set up your ConnectNetwork account, enter your first and last name exactly as it appears on your government-issued photo ID. It may need to match official visitation information for security purposes.

Need help with billing or have account questions? Call the AdvancePay customer service line at (866) 732-9098. For billing correspondence by mail, send to: AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722.

  1. Call to request an unblock - To unblock a blocked AdvancePay number, the person the number is listed to must call (866) 732-9098 and speak to a customer service representative.

Keep an eye on fees when adding money. AdvancePay payments may include service fees, and terms can change without notice.

Reminder: Use the same first and last name as your government-issued photo ID on your ConnectNetwork account. That name may need to match visitation records for security purposes.

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