Who to call at Randolph County Detention Center (and when)

The main phone number for Randolph County Detention Center (through the Randolph County Sheriff's Office) is 870-892-8888. It's listed as a 24-hour line. The physical address is 1510 Pace Road, Pocahontas, AR 72455. For routine, non-urgent business, administrative office hours run Monday through Friday, 8:00am to 4:30pm.

Call 870-892-8888 anytime you need to reach the Sheriff's Office outside normal business hours or if something is time-sensitive. If your question can wait, though, you'll have better luck during administrative hours (Monday through Friday, 8:00am to 4:30pm). That's when the right staff are more likely to be available and able to give you a complete answer.

What to Have Ready

• ✓ The person’s full name
• ✓ If you found them on the detention center’s “current inmates” roster: their Booking #
• ✓ If you found them on the roster: their Booking Date

For true emergencies, call 911. If you have an urgent detention-related question and can't get through during normal office hours, try the Sheriff's Office main line at 870-892-8888 (listed as available 24 hours). Don't rely on email for anything time-sensitive. The contact page states the email account is not monitored around the clock.

1. Decide if this is an emergency. If someone is in immediate danger or you need urgent public safety help, treat it as an emergency.
2. Call 911 (as applicable). Use 911 for situations that need immediate response.
3. Call the Sheriff’s Office main line for urgent detention questions. Call 870-892-8888, which is listed as available 24 hours.

For follow-up on a non-urgent question, call back during administrative hours (Monday through Friday, 8:00am to 4:30pm). If you need to handle something in person, the address is 1510 Pace Road, Pocahontas, AR 72455.