How to send messages, photos, and packages
The main phone number for Randolph County Jail is 870-892-8888, through the Randolph County Sheriff's Office. It's listed as available 24 hours for general inquiries. The sheriff's office public email is not monitored around the clock, so handle urgent or emergency issues by calling 911 or contacting the office directly. Don't send confidential information through plain-text email. The sheriff's office specifically warns against emailing Social Security numbers, driver's license information, bank or card numbers, and medical information. For inmate phone calls, video visitation, or electronic messaging, you'll typically need to sign up with the jail's approved communications vendor, add funds through the vendor account or a commissary option, and use a compatible device or app.
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Email can be a convenient way to reach the Randolph County Sheriff's Office, but it's not the right tool for emergencies or sensitive information. Use the checklist below to make sure your message is safer, clearer, and more likely to reach the right person.
Before you send a message through the Randolph County Sheriff's Office contact email, know what email can and can't do—especially when time matters or privacy is a concern.
No. The contact page warns the email account is not monitored 24/7, and urgent matters should be handled by calling 911 or the office.
No. The sheriff’s office advises you not to send confidential or sensitive information by plain-text email, including Social Security numbers, driver’s license information, bank or card numbers, and medical information.
Start by creating an account with the facility's approved communications vendor. From there you can place calls, schedule video visits, or send electronic messages. You'll also need to add funds using the vendor account or commissary options and use a compatible device or app, depending on the vendor's requirements.
Form F-3 is the State of Arkansas Commission on Law Enforcement Standards and Training Personal History Statement. It's part of the background process, and everything you write will be checked. The instructions are direct: fill it out completely and accurately. Incorrect statements can disqualify you from the job—or get you removed later.
If you need to reach Randolph County Jail about something time-sensitive, don't rely on email. The facility's contact page states that the email account is not monitored 24/7. For urgent matters, they direct you to call 911 (as applicable) or call the office directly.
Need to confirm whether someone is currently at the Randolph County Detention Center? The county site gives you two places to check. Start with the "current inmates" roster, then try the "48 hour release" list if you don't see their name.
