What You Need Before Making a Child Support Payment in Randolph County
Child support payments go smoother when you have the right info ready. Here's how to gather what you need and pick a payment method that works for you.
Before paying, gather the identifiers that ensure your money gets credited to the right case. Your ISETS case number is essential for every payment method. Paying by credit card (phone or website)? You'll also need your Social Security number. Mailing a check or money order? Include your ISETS case number and the custodial party's name so the payment matches correctly.
- Go to the Randolph County Clerk’s Office to pay in cash - cash payments can be made there, but this option is for Randolph County cases only.
- Bring your key case info - have your ISETS case number with you so staff can apply the payment to the correct case.
- Get proof of payment before you leave - keep whatever receipt or confirmation you’re given for your records.
- Gather your identifiers first - have your ISETS case number and your SSN ready.
- Pay by credit card by phone or online - you can make a credit card payment by calling 855-972-9427 or using the listed website.
- Save your confirmation - write down the confirmation details or keep the receipt so you can track the payment if there’s a delay or question later.
- Prepare your check or money order - before you seal the envelope, make sure it includes your ISETS case number and the custodial party’s name.
- Mail it to the state payment address - send to INSCCU, PO Box 7130, Indianapolis, IN 46207.
- Keep a copy for your records - hold onto a copy of what you sent and consider using a mailing method that gives you proof of mailing.
If you have questions about a payment - like whether it posted, how it was applied, or what to do if something went wrong - call the KIDSLINE at (800) 840-8757.
Avoid Misapplied Payments Tips
- ✓ Put your ISETS case number on anything you mail.
- ✓ Include the custodial party’s name with mailed check or money order payments.
- ✓ Double-check the identifiers before sending so the payment goes to the right case.
- ✓ Keep proof of what you mailed (a copy and, if possible, proof of mailing).
Note: Credit card payments need your ISETS case number and SSN. Mailed payments need your ISETS case number and the custodial party's name. Mix those up, and your payment could be delayed or credited to the wrong account.
Find an Inmate at Randolph County Jail, IN
Search for a loved one and send messages and photos in minutes.
