Mail, photos, messaging, and phone/call options for staying in touch.
At-home video visits at Rappahannock Regional Jail run Monday through Friday from 9:00 to 10:45 AM and 1:30 to 4:15 PM (EST). Sessions cost $15 for up to 25 minutes, though pricing and session length may display differently during scheduling. You must book 24 to 72 hours ahead, and each visit requires prepayment. Cancellation refunds work on a tiered system: 48+ hours out gets a full refund, 24 to 48 hours gets 50%, and under 24 hours gets nothing. To register, you'll need a valid email, a camera-enabled device with audio and microphone (or headset), and a debit or credit card. When scheduling, provide the inmate's legal name and Jail ID, plus your photo ID and contact information. For video visit technical or billing help, call 855-208-7349. For inmate phone service or prepaid collect questions, call GTL at 1-800-483-8314.
Search for a loved one and send messages and photos in minutes.
Trying to stay in touch with someone at Rappahannock Regional Jail? Start by gathering the exact info the jail needs for scheduling, and confirm phone call costs before accepting any collect calls.
Sending a letter or photos to someone at Rappahannock Regional Jail? Here's the key detail: all personal mail goes through a third-party vendor, so you'll need to use the right address and follow specific photo rules.
Mail rules at Rappahannock Regional Jail (RRJ) are stricter than most people expect, especially when it comes to photos or anything extra tucked into a letter. Here's how to get your mail delivered without it bouncing back.
At-home video visits are available Monday through Friday, 9:00 to 10:45 AM and 1:30 to 4:15 PM (EST).
Online at-home visits cost $15 for up to 25 minutes. The price or session length may appear differently during scheduling. Each session must be prepaid.
Cancel 48 or more hours before your visit for a full refund. Cancel 24 to 48 hours before for a 50% refund, and cancellations under 24 hours are not refunded.
Inmates may make collect calls to landlines or cell phones within Virginia for a $3.00 flat fee, and interstate rates apply for calls outside Virginia. For GTL prepaid collect and customer service questions, call 1-800-483-8314.
Can't make it to the jail in person? At-home video visits are a solid alternative. Here's what you need to know about hours, cost, and the refund policy at Rappahannock Regional Jail.
Planning an at-home video visit with someone at Rappahannock Regional Jail? The details that trip people up are usually timing, prepayment, and cancellation deadlines. Here's what to know before you book.
Planning a visit at Rappahannock Regional Jail (RRJ)? Here's the key thing: your loved one gets one visit per week total—either an At‑Home video visit or an on‑site visit, not both.
