How to Send Money to Facility
Need to put money on someone's account at this facility? You have a few Louisiana DOC-supported options. The best one depends on how fast you need the funds there, how much you're sending, and what's most convenient for you.
Sending funds by mail through the Louisiana DOC process is one route. It works well if you prefer paper payments, but expect it to be the slowest option. Between delivery and processing time, it takes a while.
Need something faster than a mailed money order? MoneyGram walk-up locations are another option for this facility. Transfers are sent electronically, and Louisiana DOC notes a two-day turnaround for funds to hit the imprisoned person's account. A couple things to keep in mind: the maximum per MoneyGram transfer is $4,999.99, and deposits of $500 or greater are subject to investigation.
You may also be able to send funds online through JPay (their website and mobile app both work). Louisiana DOC also lists a telephone transfer option, and some facilities have on-site kiosks where visitors can make deposits. These are especially handy if you can't get to a walk-up location or you're already at the facility for a visit.
Note: Available methods can vary by facility, and procedures change. Before sending anything, confirm which options are currently accepted (mail, MoneyGram, JPay, phone, or kiosk) and how long deposits are taking.
Steps to Follow
- ✓ Confirm which deposit methods this facility is currently accepting: mail (Louisiana DOC process), MoneyGram walk-up, internet (JPay website or app), telephone transfer, and on-site kiosk.
- ✓ If you are sending by mail, follow the Louisiana DOC mail process for depositing funds.
- ✓ If you are using MoneyGram, go to a MoneyGram walk-up location and send the funds that way (MoneyGram is electronic, with a two-day turnaround for funds to be placed into the account).
- ✓ If you are sending online, use JPay through its website or mobile app and follow the prompts to complete the deposit.
- ✓ If you prefer to pay by phone, use the Louisiana DOC-supported telephone transfer option (if it is available for the person and location you are sending to).
- ✓ If you are visiting the facility, ask whether an on-site kiosk is available for deposits and use it if it is operating.
- Stay under the MoneyGram maximum - Louisiana DOC lists the maximum per MoneyGram transfer as $4,999.99.
- Plan ahead for larger deposits - Deposits of $500 or greater sent via MoneyGram are subject to investigation, so confirm what that means for timing and access to funds.
- Use the expected deposit timing - MoneyGram is transmitted electronically and is faster than money orders, with a two-day turnaround for funds to be placed into the imprisoned person’s account.
What to Verify
- ✓ Which deposit methods are currently accepted for this facility: mail, MoneyGram walk-up, internet (JPay), telephone transfer, and visitor kiosks.
- ✓ Whether kiosks are available to visitors right now and when they can be used.
- ✓ Any current processing-time expectations for each method, so you can choose the option that fits your timeline.
Using MoneyGram? Double-check the key limits before you pay. The maximum per transfer is $4,999.99, and deposits of $500 or greater trigger an investigation. Also confirm the expected two-day turnaround, especially if the funds are needed for something time-sensitive.
Note: Sending $500 or more through MoneyGram? Ask how the investigation process works and whether it could delay when the funds become available.
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