How to Set Up a GettingOut Account Before the Tablet Upgrade (Reception Diagnostic Center)
If your loved one is at Reception Diagnostic Center, setting up your GettingOut account now will save you time and stress when the new tablets roll out. Once the upgrade happens, you'll need a GettingOut.com account to send messages and photos.
When Reception Diagnostic Center switches to upgraded tablets, friends and family will use GettingOut for messages and photos. You'll need a GettingOut.com account to keep communicating - waiting until the last minute could leave you scrambling to sign up while everyone else is already connected. Here's the other thing: photos and messages from the current system won't transfer to the new GettingOut messaging system. If you want a clean start with fewer surprises, create your account now.
Reminder: You'll need a GettingOut.com account to send messages and photos after the tablet upgrade. Your old photos and messages won't carry over to the new system.
- Open GettingOut.com - Use a browser on your computer and go to GettingOut.com.
- Start signup - Click Create Account.
- Confirm your age - Enter your date of birth, then click Confirm Age.
- Finish creating the account - Continue through the prompts to complete your account setup.
Tip: Have your date of birth handy - you’ll need it during web signup to confirm your age.
- Open the GettingOut app - Start account creation from the app on your phone.
- Accept the terms - Check the top two terms-and-conditions boxes, then tap I Agree.
- Enter the requested verification info - When prompted, enter your date of birth and the last four digits of your Social Security number.
- Complete your profile - Continue through the remaining prompts to finish setup.
Privacy note: On mobile, GettingOut asks for your date of birth and the last four digits of your Social Security number as part of profile completion.
Planning to use VisitNow? Don't rely on being logged in through a computer. VisitNow sends push notifications only to mobile devices via the GO Visits app - you won't get those alerts if you're signed in on the web.
Linking Tips
- ✓ Create your GettingOut.com account early so you’re ready when the tablets switch over.
- ✓ Confirm your loved one’s DOC number so you can find the correct person when it’s time to add them.
- ✓ Once your loved one has the new tablet, add them as a contact in GettingOut so you can message them.
Plan ahead: Photos and messages from the current system won’t transfer to the new GettingOut messaging system.
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