How to Visit Reception Diagnostic Center (IN)

Reception Diagnostic Center is required to give each incarcerated person written visitation procedures within 24 hours of arrival. If you're trying to visit someone who just got there, that handout is the starting point. It covers what they can request and what you can schedule.

Before you can schedule any visit, you'll need to register for a ViaPath account and get approved. This approval step applies to both in-person and online visits, so I'd recommend doing it early, even if you're still figuring out dates.

Pay close attention to the time zone when you pick a visit slot. Visits are scheduled and displayed in Eastern Time on the scheduling platform, even if you or the facility are in a different time zone.

If video visitation is offered for Reception Diagnostic Center, you'll use GTL's site for setup. Register, add the incarcerated person, then schedule the visit. Pricing shows up during the scheduling process.

Steps

• ✓ Ask your loved one to confirm they received the facility’s written visitation procedure information within 24 hours of arriving at Reception Diagnostic Center.
• ✓ Register for a ViaPath account and complete the approval process before you try to schedule any in-person or online visit.

1. Go to GTL’s video visitation site and register - Create your account and register everyone who will participate.
2. Select the correct facility - Choose Reception Diagnostic Center so you are scheduling under the right location.
3. Find and add the incarcerated person - Search for them in the system and add them to your account.
4. Schedule the visit - Pick an available date and time.
5. Review the cost shown at scheduling - The system displays the price as you schedule.

• ✓ Double-check the time listed for your visit, scheduling shows times in Eastern Time.
• ✓ Treat video visitation like an in-person visit for rules and behavior expectations.
• ✓ For video visits, wear a shirt or blouse and pants, shorts, or a dress.
• ✓ For video visits, wear appropriate undergarments.
• ✓ For video visits, skip hats and head coverings unless they are required for religious reasons.

If your loved one arrived recently, confirm they received the written visitation procedures within 24 hours. If they didn't, have them request that information. It lays out what the facility expects and what steps you need to take on your end.

Make sure you know which system to use for the type of visit you want. Reception Diagnostic Center requires a ViaPath account (approved before scheduling). If video visits are offered, you may also need to schedule through GTL.

Double-check the time zone on your confirmation details. Visit requests are listed in Eastern Time, so convert accordingly before you plan travel or log on for a video visit.

Check whether any dress standards have been updated for in-person or video visits. For video visits, the expectations are straightforward: shirt or blouse, pants/shorts/dress, appropriate undergarments. Hats and head coverings are only allowed for religious reasons.