Red Onion State Prison
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Guides for This Facility
How to Visit Facility
Trying to stay connected with someone at Red Onion State Prison? The phone system is your most reliable option. Here's what you need to know about setting up funding and what to double-check before you spend money or wait for calls.
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How to Set Up Your Loved One’s Phone PIN at Red Onion State Prison
Calls from Red Onion State Prison rely on two numbers: your loved one's four-digit phone PIN and their 7-digit DOC ID. Understanding what each one does makes getting calls started—or troubleshooting problems—much simpler.
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How to Contact an Inmate at Facility
Phone calls are the fastest way to stay in touch with someone at Red Onion State Prison. Here's how the system works, what to expect, and what to check so your calls actually go through.
Read GuideAt a Glance
Visitation
- Virginia facilities commonly offer two main visit types: in-person and video, but availability depends on the specific facility.
- Many VADOC facilities schedule visits on weekends and state holidays, but visit hours and length vary by location.
- You must submit a visitor application and background authorization to the Central Visitation Unit and wait for approval before scheduling visits.
Communication
- Inmate call lists at Red Onion are limited to 15 approved telephone numbers, including attorney numbers.
- Inmates manage their own approved call lists and may place calls to numbers on that list; recipients may deny collect or decline charges.
- All calls are handled through ConnectNetwork by Global Tel*Link and are monitored and recorded; a Recording Block must be requested in advance to exempt verified attorney calls from recording.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Red Onion State Prison follows Virginia's general visitation approach: both in-person and video visits are available, but visit types, days, hours, and length vary by location. Verify current rules before traveling or booking. Most visitors must submit a visitor application with background authorization to the Central Visitation Unit and wait for approval before scheduling. Out-of-state approvals can take longer. Video visits typically require at least 24 hours' advance scheduling, while in-person booking windows depend on the facility. Bring a valid government-issued photo ID that matches your application. Minors must be listed on an approved adult's application and visit with that adult. For phone funding, ConnectNetwork supports AdvancePay and online PIN Debit deposits. Note that ConnectNetwork disclosed a 2020 data breach affecting some users.
Read full guideCommunication
Phone contact at Red Onion State Prison requires an approved call list. Each inmate can have up to 15 telephone numbers on their list, and attorney numbers count toward that limit. Inmates call family, friends, and legal aid using numbers on their list. The person receiving the call can decline collect calls or deny the call if allowed. Cellular and wireless numbers work the same as landlines. Calls go through ConnectNetwork by Global Tel*Link and are monitored and recorded. Verified attorney calls can be exempted from recording if a Recording Block is requested in advance. Calls are generally limited to 20 minutes unless the Director authorizes longer. Phone access may be suspended during counts or emergencies.
Read full guideCommon Questions
How do I schedule a visit at Red Onion State Prison?
Start by submitting the visitor application and background authorization to the Central Visitation Unit, then wait for approval. Once approved, confirm Red Onion's scheduling rules. Video visits typically require at least 24 hours' notice, and in-person booking windows vary by facility.
VisitationWhat ID and documents do I need to visit Red Onion State Prison?
Bring a valid government-issued photo ID that matches your visitor application. You also need to be registered and approved before scheduling, and minors must be listed on and accompanied by an approved adult.
VisitationHow can I add money for phone calls or an inmate account from home?
Add money to a prepaid phone account (AdvancePay) through ConnectNetwork, including setting up a pre-pay phone plan. For PIN Debit deposits online, select VA, then Department of Corrections, and enter the person's 7-digit state ID number. ConnectNetwork and Telmate disclosed a 2020 data breach, so follow any guidance if you're notified.
VisitationHow many phone numbers can an inmate at Red Onion have on their approved call list?
Each inmate’s approved call list is limited to 15 telephone numbers. Attorney numbers count toward that 15-number limit.
CommunicationCan inmates at Red Onion add cell phone numbers to their approved call list?
Yes. Cellular and other wireless numbers can be added to the approved call list, and they’re managed the same as landlines.
CommunicationAre calls from Red Onion recorded, and can attorney calls be blocked from recording?
Yes, calls are monitored and recorded through ConnectNetwork by Global Tel*Link. Verified attorney calls can be exempted from recording if a Recording Block is requested in advance.
CommunicationMore Guides
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Did You Know?
Inmate call lists are limited to 15 approved telephone numbers, including attorney numbers.
This guide is compiled from official facility documentation and community feedback. Learn how we verify