Redgranite Correctional Institution, WI

All in-person visits at Redgranite Correctional Institution must be scheduled online through ICSolutions, and you'll need to be on the DOC-approved visitor list. Booking opens 48 hours before the visit and closes 14 days out. Each person in custody can receive up to three in-person visits per week, though only one can fall on a weekend. A single visit allows up to 10 approved visitors (maximum of five adults), and at least one adult must be present. Don't show up too early or too late: you can't enter the lobby until 10 minutes before visiting hours, and arriving more than 30 minutes after the scheduled start means you won't be admitted. Expect security screening, including a metal detector and lobby lockers for keys and prohibited items.

All video visits at Redgranite Correctional Institution are scheduled through ICSolutions at www.icsolutions.com. Set up your account there before trying to book. Each session runs 25 minutes and costs $2.50. A PIOC can have up to two video visits per day and 12 per month. Only pre-approved visitors can participate, and you'll need to show a valid state ID at the start of the session. Staff will end a video visit immediately if they suspect illegal activity or inappropriate behavior. If you want to message or send photos to a PIOC using an ICS tablet, you'll need a GTL account at www.gettingout.com. For smoother performance, try off-peak times (before 5:00 PM or after 9:00 PM).

At Redgranite Correctional Institution, cash or money order deposits to an inmate's DOC account are limited to $2,900 per day. You can typically add funds through online portals, phone payment systems, lobby kiosks, walk-in payment locations, or by mail. The exact vendors, steps, and fees vary by option. Once the money posts, it can be used for commissary purchases and other approved charges. Keep in mind that outstanding debts may be deducted before the inmate can spend what's left. If you're mailing funds, send a money order or cashier's check. Cash and personal checks sent through the mail are generally not accepted. Have the inmate's full name and ID ready before you start.