General guidance for Mail and Photos
Mail and Photos at Redgranite Correctional Institution, WI: start with our general mail and photos guide, then confirm details with the facility at (920) 566-2600.
Redgranite Correctional Institution, WI
Physical Address
1006 County Rd EERedgranite, WI, 54970 Find inmate search, visitation, mail, phone, and commissary information for Redgranite Correctional Institution in Redgranite, WI. Use this guide to confirm facility details and next steps.
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Guides for This Facility
Phone & Messaging
How to Contact an Inmate at Redgranite Correctional Institution, WI (WI)
Staying in touch with someone at Redgranite Correctional Institution is manageable once you understand the basics for visits, video calls, and phone timing. Here are the key details to get started, plus a few things worth double-checking before you make plans.
Read Guide
Sending Commissary
How to Send Money to Redgranite Correctional Institution, WI (WI)
Putting money on someone's Wisconsin DOC account? Keep the daily deposit cap in mind. Cash or money-order deposits cannot exceed $2,900.00 per day. If you need to send more than that, split it across multiple days so your deposit doesn't get rejected.
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Visitation
How to Schedule Your First In-Person Visit at Redgranite Correctional Institution
Scheduling your first in-person visit at Redgranite Correctional Institution comes down to using the right booking system, picking a date within the allowed window, and showing up on time. Here's how to get it done.
Read GuideAt a Glance
Visitation
- In-person visits must be scheduled online via ICSolutions and can be booked no sooner than 48 hours and no more than 14 days in advance.
- Persons in custody are allowed up to three in-person visits per week, with only one permitted on a weekend.
- A maximum of 10 approved visitors may attend a visit, with no more than five adults and at least one adult required.
Communication
- All video visits must be scheduled at www.icsolutions.com.
- Video visits are 25 minutes each.
- Video visits cost $2.50 per visit; PIOC are limited to two visits per day and 12 video visits per month.
Sending Commissary
- The daily cash or money‑order amount deposited to a DOC account at Redgranite cannot exceed $2,900.
- Common deposit methods include online portals, phone, lobby kiosks, walk‑in cash locations, and mailed payments.
- Deposited funds are applied to commissary and approved charges; outstanding debts may be deducted before the inmate can spend the balance.
Based on official sources and community feedback.Learn how we verify
Topic Overviews
Visitation
All in-person visits at Redgranite Correctional Institution must be scheduled online through ICSolutions, and you'll need to be on the DOC-approved visitor list. Booking opens 48 hours before the visit and closes 14 days out. Each person in custody can receive up to three in-person visits per week, though only one can fall on a weekend. A single visit allows up to 10 approved visitors (maximum of five adults), and at least one adult must be present. Don't show up too early or too late: you can't enter the lobby until 10 minutes before visiting hours, and arriving more than 30 minutes after the scheduled start means you won't be admitted. Expect security screening, including a metal detector and lobby lockers for keys and prohibited items.
Read full guideCommunication
All video visits at Redgranite Correctional Institution are scheduled through ICSolutions at www.icsolutions.com. Set up your account there before trying to book. Each session runs 25 minutes and costs $2.50. A PIOC can have up to two video visits per day and 12 per month. Only pre-approved visitors can participate, and you'll need to show a valid state ID at the start of the session. Staff will end a video visit immediately if they suspect illegal activity or inappropriate behavior. If you want to message or send photos to a PIOC using an ICS tablet, you'll need a GTL account at www.gettingout.com. For smoother performance, try off-peak times (before 5:00 PM or after 9:00 PM).
Read full guideSending Commissary
At Redgranite Correctional Institution, cash or money order deposits to an inmate's DOC account are limited to $2,900 per day. You can typically add funds through online portals, phone payment systems, lobby kiosks, walk-in payment locations, or by mail. The exact vendors, steps, and fees vary by option. Once the money posts, it can be used for commissary purchases and other approved charges. Keep in mind that outstanding debts may be deducted before the inmate can spend what's left. If you're mailing funds, send a money order or cashier's check. Cash and personal checks sent through the mail are generally not accepted. Have the inmate's full name and ID ready before you start.
Read full guideCommon Questions
Showing 6 of 9
Q
I have a concealed carry permit — what do I need to do with my firearm when visiting Redgranite?
If you have a concealed carry license, secure your firearm in a locked trunk or locked compartment before you exit your vehicle. Lock the vehicle before heading inside.
Visitation
Q
Can I wait in my car or bring a pet while my family member is visiting inside RGCI?
No. Visitors and pets cannot wait in cars while the visit takes place. Park in an available unreserved spot (accessible parking is near the front doors) and keep your vehicle locked with windows rolled up.
Visitation
Q
What items can be exchanged during a visit at Redgranite?
Only vending machine and bakery items can be shared between visitors and the person in custody without staff approval. Bakery items are purchased through the institution, and photo takeout follows institution rules.
Visitation
Q
How do I schedule a video visit at Redgranite Correctional Institution?
Schedule video visits at www.icsolutions.com. Create your vendor account before booking. You must be pre-approved, and your registration details need to match the identifying information on file.
Communication
Q
What are the length, cost, and monthly limits for video visits at Redgranite Correctional Institution?
Each video visit is 25 minutes and costs $2.50. PIOC may have up to two video visits per day and up to 12 video visits per month.
Communication
Q
Do visitors need ID and can unauthorized people join a video visit?
Yes. Only pre-approved visitors can join, and you'll need to show a valid state ID when the session starts. Staff will end the visit immediately if they suspect illegal activity or inappropriate behavior.
CommunicationMore Guides
How to Visit Redgranite Correctional Institution, WI (WI)Bringing Children to Visit at Redgranite: Group Size, Diaper Changes, and Supervision RulesDepositing Money for Someone at Redgranite: Mail, Online, and Phone OptionsHow to Schedule Your First In-Person Visit at Redgranite Correctional InstitutionHow to Schedule Your First Visit at Redgranite Correctional Institution (RGCI)Redgranite's Three-Visit Weekly Limit: What Counts and When It ResetsRedgranite's Visiting Room Rules: Physical Contact, Food, and What Your Kids Can DoUnderstanding Redgranite's Video Visit Costs and No-Show ChargesUnderstanding Redgranite's Visit Limits and Time Blocks (Weekly Caps, Weekend Rules, and Slot Lengths)Video Visits at Redgranite: Costs, Monthly Cap, No-Show Charges, and Visitor LimitsVideo Visits at Redgranite: Costs, Scheduling, and What Can Get You DisconnectedVisiting Room Rules at Redgranite: Physical Contact, Seating, and Allowed ItemsWhat to Bring (and Leave Behind) for Your Redgranite Visit: A Practical ChecklistWhat to Bring (and What to Leave Behind) When Visiting Redgranite Correctional InstitutionWhat You Can and Can't Bring Into Redgranite's Visiting Room — Visitor ChecklistWhat You Can (and Can't) Bring to Redgranite's Visiting Room — A Practical ChecklistWho Can Visit at Redgranite: Group Size Limits and ID RequirementsWho to Call and Where to Go: Redgranite Correctional Institution Contact InfoWho to Contact at Redgranite Correctional Institution (Phone & Mailing Address) — When to Call vs. When to WriteHow to schedule your first in-person visit at Redgranite Correctional Institution (RGCI)RGCI visiting room rules: physical contact, food, children, and games (FAQ)Video visits at RGCI: costs, scheduling, duration, and conduct rulesWhat you can and can't bring into RGCI's visiting room — a checklistWho can visit at RGCI: group size limits, age rules, and ID requirementsArriving Late to a Redgranite Visit: The 30-Minute Cutoff and Lobby Entry TimingMailing Letters to Someone at Redgranite: Why Your Mail Goes to Phoenix, MD (TextBehind)Redgranite's Parking and Arrival: What to Know Before You GoRGCI Metal Detector & Security Screening: What to Expect and How to PassSending Mail to Someone at Redgranite: The TextBehind Photocopy ProcessSending Mail to Someone at RGCI: How TextBehind Works, What’s Copied, and Card RulesWhy Wisconsin DOC Photocopies Your Mail (TextBehind): What Families Need to KnowGetting through RGCI's metal detector: what happens if you can't clear itRedgranite is tobacco-free: what that means for visitorsRedgranite parking & arrival: where to park, when to come, and vehicle rulesSending mail to someone at RGCI: how the TextBehind photocopying process works
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Did You Know?
Below you'll find the street address and phone number for Redgranite Correctional Institution in Wisconsin, whether you're planning a visit or sending mail.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify