Send Money at Regional Adult Detention Facility (RADF)

How to deposit funds, commissary, and payment options

Overview

Regional Adult Detention Facility (RADF) uses TouchPay Holdings, LLC (doing business as GTL Financial Services/ViaPath) for inmate deposits and related payments. Questions about deposits, refunds, or vendor services? Call GTL/GettingOut customer care at 1-866-516-0115. Watch your Friends & Family account activity—accounts inactive for 180 consecutive days may be forfeited. If that happens, contact customer service to request a refund. Deposit options typically include online or mobile portals, phone deposits, lobby kiosks, and U.S. Postal Service money orders, though available methods and fees vary by vendor and facility. Before sending money, confirm the inmate's full name and booking or facility ID. Expect possible posting delays and third-party fees.

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Quick Facts

  • RADF uses TouchPay Holdings, LLC (doing business as GTL Financial Services / ViaPath) to handle inmate deposit and payment processing.
  • For deposit support, refunds, or vendor questions call GTL/GettingOut customer care at 1-866-516-0115.
  • Friends and Family accounts become inactive after 180 consecutive days of inactivity and may be forfeited.
  • Refunds for inactive Friends and Family accounts require contacting customer service to request the refund.

Common Questions

How do I add money to an inmate at Regional Adult Detention Facility (RADF)?

RADF uses GettingOut/GTL (TouchPay/ViaPath) for deposits and payments. You can typically deposit through online or mobile portals, by phone, at lobby kiosks, or via mailed money orders—though available methods and fees vary. Have the inmate's full name and booking or facility ID ready. Call 1-866-516-0115 if you need help.

What happens if a Friends & Family account is inactive at RADF?

Friends & Family accounts inactive for 180 consecutive days become inactive and may be forfeited. To request a refund, contact GettingOut/GTL customer service directly.

Who do I contact about a missing deposit or a refund for an RADF inmate?

Call GettingOut/GTL customer care at 1-866-516-0115 for missing deposits, refund requests, or other vendor issues.

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