How Reno County's Video-Only Visitation Works — What Families Should Expect
Reno County Correctional Facility uses video visitation only, so your visit happens on a screen, not face-to-face. Here's what that means for you and how to show up prepared.
Visits at Reno County Correctional Facility are video-only. No contact visits, no sitting across a table, no physical contact. Plan for a video session, and expect the rules and screening process to reflect that setup.
Heads up: Each inmate gets two visits per week, with up to two visitors per visit. The week resets on Monday. You can show up during published visiting hours without scheduling ahead, but staff will check for warrants and no-contact orders before letting you in.
Video visits at Reno County are monitored by camera, and conversations may be recorded. Assume anything you say can be reviewed later. Keep your conversation focused on family updates and support.
Schedule changes happen: Visitation can be postponed or cancelled during emergencies, staff shortages, severe weather, or mealtimes.
Prepare Bring
- ✓ Bring a valid state or government photo ID that shows your date of birth
- ✓ Do not bring a KDOC ID card or any other jail or prison ID card, those are not accepted for visiting
- ✓ Plan to carry in only your photo ID and your keys, everything else needs to stay in your vehicle or go in the lobby lockers
- ✓ Leave cell phones, cameras, and other electronics out of the visitation area
- ✓ Do not bring drinks into the visitation room
Expect screening when you arrive. Anyone entering the Reno County Correctional Facility is subject to search, so give yourself a little extra time and keep what you bring simple so check-in goes smoothly.
Contact and address: Reno County Correctional Facility is at 1800 S. Severance, Hutchinson, Kansas 67501. Phone: 620-694-2741.
A few practical details families often ask about aren't covered in the handbook materials we reviewed. That includes whether you need to reserve a video visit time, whether there's an online account or kiosk process involved, and any fees that might apply to certain types of video visitation. If you're planning a first visit, the quickest route is to call the facility directly and ask how video visits work for visitors right now.
Best next step: Call 620-694-2741 for current instructions, or ask in person at 1800 S. Severance, Hutchinson, Kansas 67501.
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