Reno County Corrections: What the 'Please wait' Housed-Search Message Means — and What to Try Next
If you've tried Reno County's public safety housed-search page, you may have hit a wall: just the words
The frustrating part? That loading screen tells you nothing. No error message, no status update, no estimated wait time. You can't tell from the page alone whether it's a brief slowdown, a technical glitch, or something more serious - so don't waste time trying to read into it.
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- ✓ Try the Kansas Bureau of Investigation (KBI) registered offenders website as a public source of information for people convicted of certain sex, violent, and drug offenses under the Kansas Offender Registration Act.
- ✓ If you’re checking back for changes, know that the KBI site says it updates every fifteen (15) minutes.
Set realistic expectations here. The KBI explicitly states it makes no representations that the information on the registered offenders website is complete or accurate. Use it as a starting point - not final confirmation.
The KBI registered offenders site exists for a specific purpose. It's built around the Kansas Offender Registration Act and tracks people convicted of certain sex, violent, and drug offenses covered by that law. It's not a general
Note: The KBI says the registry updates every 15 minutes, but it also says it does not guarantee the information is complete or accurate - so “recent” doesn’t always mean “confirmed.”
Trying to match a record to a specific person? Be careful - especially with common names. The KBI is clear: the only way to positively link someone to a registered offender record is through fingerprint verification. Name, date of birth, and other details on the site aren't enough for a conclusive match.
- Write down what looks wrong - note the specific detail you believe is erroneous, or that an address is shown as “being verified.”
- Contact the KBI Offender Registration Unit - the KBI directs people to reach the Offender Registration Unit by mail, email, or telephone to report suspected errors or “being verified” addresses.
Warning: The KBI says the registry does not include a complete criminal history and isn’t a valid background check for purposes like employment or housing. It also warns that using information from the site to threaten, intimidate, harass, or otherwise misuse it may lead to criminal prosecution and/or civil liability.
Online records can be wrong, incomplete, or outdated - even when they look official. The KBI explicitly states it doesn't guarantee the registry's information is complete or accurate. Don't make major decisions based on a single online result.
If you need certainty - because you're arranging travel, sending money, planning a visit, or confirming someone's identity - don't rely on one screen or one database. The KBI's guidance is clear: fingerprint verification is the only way to positively link someone to a registered offender record. Treat online matches as tentative until you can verify through proper channels.
- ✓ If you’re using the KBI registry while waiting on Reno County’s housed-search page, refresh and re-check periodically; the KBI says its site updates every 15 minutes.
- ✓ Cross-check what you find with other sources before you act on it, especially if details don’t line up.
- ✓ Don’t treat registry information as complete or guaranteed accurate - avoid making big decisions based on an unverified online result.
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