How to deposit funds, commissary, and payment options
Rensselaer County Jail offers several ways to fund an inmate trust account. For cash deposits, use the automated KIOSK in the Public Safety Building lobby—it's available 24 hours a day, though kiosk transactions include a service fee. Check the facility notice for current amounts. Prefer to avoid fees? Mail a postal money order. For online deposits, the jail uses TouchPay Holdings, LLC d/b/a GTL Financial Services (GettingOut). Have the inmate's identifying information ready before you start any deposit.
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Need to add money to someone's account fast? Rensselaer County Jail has an automated KIOSK in the lobby of the Public Safety Building that accepts cash deposits 24 hours a day. It's a solid option if you can't make it during regular hours or need funds posted the same day.
You can deposit cash 24 hours a day using the automated KIOSK in the Public Safety Building lobby. Kiosk deposits include a service/transaction fee, so confirm the current fee before you submit the payment.
Yes. The jail accepts mailed postal money orders to fund an inmate’s trust account. Follow the facility’s mailing instructions so the money order is credited correctly.
Online deposits and related services are handled by TouchPay Holdings, LLC d/b/a GTL Financial Services (GettingOut). Use the vendor’s system and follow their steps for online, phone, or kiosk deposits.
Rensselaer County Jail stopped accepting inmate property at the front window back on March 25, 2020. You can't drop anything off in person—everything has to be shipped through approved vendors.
Trying to send property, books, or other packages to someone at Rensselaer County Jail? The most important thing to know: drop-offs at the front window are no longer accepted. Shipping rules matter too—packages that don't come from the right kind of seller get sent back.
Setting up calls and video visits comes down to having the right accounts funded. Here's what Rensselaer County Jail uses and the deposit options families rely on most.
