How to Contact an Inmate at Rhode Island DOC (RI)

Need inmate details or general facility information? The fastest option is the automated Securus phone line at 401-414-2871, available 24 hours a day. For visiting, don't rely on old information. RIDOC recommends verifying visit requirements and the current schedule before each visit through the RIDOC website or the facility's Facebook page.

To send money to someone in RIDOC custody, use Access Secure Deposits by phone at 1-866-345-1884 or through their website. RIDOC also has on-site deposit kiosks at the John O. Pastore Government Center.

Steps to Follow

• ✓ Call the automated Securus line at 401-414-2871 to get updated inmate-specific and facility information.
• ✓ Check the current visitation requirements and schedule for the specific facility (wardens set the days, times, length, and visitor limits).
• ✓ Send money through Access Secure Deposits (by phone at 1-866-345-1884, online, or at the on-site kiosk at the John O. Pastore Government Center).
• ✓ If you are an attorney scheduling a deposition, send the court order or written stipulation to the Office of Legal Counsel by fax (401-462-2583) or email (diane.gill@doc.ri.gov), then follow up with the Legal Assistant at 401-462-5168.

Before showing up for a visit, confirm the exact schedule and rules for the facility where the person is housed. Each warden sets the specifics: which days and times visits happen, where they take place, how long they last, how many visits per week are allowed, and how many people can visit at once. RIDOC recommends checking the website or facility Facebook page before every visit.

Planning around work, childcare, or travel? Know that RIDOC policy requires facilities to offer at least three visiting periods per week for inmates not on Administrative Restricted Status, with each period lasting at least 1.5 hours. Ask whether the inmate's current status affects eligibility. Inmates in disciplinary segregation can only receive visits from attorneys and clergy (no social visits).

Contact information can change, so double-check numbers and addresses before relying on them. For automated information, call the Securus line at 401-414-2871. For deposits, reach Access Secure Deposits at 1-866-345-1884, or use kiosks at the John O. Pastore Government Center. For attorney deposition paperwork, the Office of Legal Counsel accepts faxed orders at 401-462-2583 and emails at diane.gill@doc.ri.gov. The Legal Assistant follow-up number is 401-462-5168.