Richmond County Correctional Institution
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Guides for This Facility
How Much Do Phone Calls Cost at Richmond County Jail and How to Add Money
Phone time matters, and costs add up fast. Here's who handles phone service at Richmond County Jail, what calls cost, and how to add money so your loved one can keep calling.
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How to Register and Schedule Your First Video Visit at Richmond County Jail
Setting up your first video visit at Richmond County Jail is straightforward: register, wait for approval, then book your time slot.
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Richmond County Jail Mail Rules: What You Can and Can't Send
Sending mail to someone in jail is one of the simplest ways to stay connected—until a small rule gets your letter rejected. Use the checklist below to make sure your mail gets through at Richmond County Jail.
Read GuideAt a Glance
Visitation
- All inmates receive one visit per week.
- Visits must be scheduled in advance; bookings are required the day before and may be made up to one week ahead.
- Visitor registration approvals may take up to 72 business hours from the Visitor Center.
Communication
- Video visits are handled through InmateSales.com and registration help is available by phone at 1-877-998-5678.
- Inmate telephone service is provided by Combined Public Communications.
- You can fund inmate phone accounts via InmateSales.com, the InmateSales App, by phone at (702) 829-3001, or on-site.
Mail & Letters
- Non-legal mail must be sent to PO Box 76550, Highland Heights, KY 41076 and include the inmate’s name and ID.
- Legal mail and mail from attorneys must be addressed to 1941 Phinizy Rd, Augusta, GA 30906 with the inmate’s name and ID.
- Incoming non-legal mail will be opened and inspected for contraband; non-compliant mail is destroyed and not returned.
Sending Money
- Inmate telephone accounts at Richmond County Jail can be funded via InmateSales.com.
- You can fund accounts using the InmateSales mobile app.
- InmateSales customer service for deposit questions is 702-829-3001.
Inmate Lookup
- Ask Visitor Center personnel or request a Shift Supervisor for visitation-policy questions at Richmond County Jail.
- Call the Booking Desk for inmate release date, bail, sentence, or other inmate-specific inquiries.
- Georgia DOC's 'Find an Offender' and 'Find a Facility' tools can show charges, facility location, and posted release information.
Contact Info
- Legal or attorney mail should be addressed to Richmond County Jail, 1941 Phinizy Rd, Augusta, GA 30906 with the inmate’s name and ID.
- Provide the inmate’s full name and booking or ID number when asking about an inmate to help staff locate records quickly.
- Verify contact details on the facility’s official website or county corrections page rather than relying solely on third‑party directories.
Facility Info
- The Richmond County Sheriff’s Office covers 328 square miles and three municipalities and describes itself as Georgia’s largest full‑service sheriff’s office.
- For visitation, inmate status, bail or release-date questions contact Visitor Center staff, a Shift Supervisor, or the facility Booking Desk.
- Recent Richmond County arrests can block visitation; violent felony arrestees may be barred and some non‑violent felony arrestees face extended ineligibility.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Richmond County Jail offers two-way, real-time video visitation. Every visit must be scheduled and approved ahead of time, and each inmate gets one visit per week. Video hours run Monday–Friday, 09:00–11:30 and 12:30–16:00. Schedule your visit the day before—you can book up to one week in advance. Visitor registration takes up to 72 business hours for approval or denial, so start early. On visit day, check in at one of the two kiosks in the Visitor Center at least 15 minutes before your time slot. Late arrivals may only get the remaining time or be turned away entirely, and only scheduled visitors can enter the video visitation area. All visits are monitored and may be recorded. Visitors can be searched and denied entry for intoxication or prohibited items—no cell phones, recording devices, smoking, eating, or drinking allowed.
Read full guideCommunication
Staying in touch with someone at Richmond County Jail means video visits and phone calls through the jail's vendors. Video visitation runs through InmateSales.com—call 1-877-998-5678 for registration help. Phone service is provided by Combined Public Communications. You can fund phone accounts through InmateSales.com, the InmateSales app, by phone at (702) 829-3001, or at the on-site kiosk. The published call rate is $0.16 per minute plus tax, so a 15-minute call runs about $2.40 plus tax. For billing questions or trouble accepting calls, contact InmateSales at (702) 829-3001.
Read full guideMail & Letters
Mail rules at Richmond County Jail depend on what you're sending. Regular (non-legal) mail goes to PO Box 76550, Highland Heights, KY 41076—include the inmate's full name and ID on every piece. Legal or attorney mail goes to Richmond County Jail, 1941 Phinizy Rd, Augusta, GA 30906, also with the inmate's name and ID. All incoming non-legal mail gets opened and inspected for contraband. Anything that violates facility rules is destroyed and won't be returned. Don't send cash, checks, or other currency. The only allowed enclosures are photographs printed on photo paper—up to 10 photos per package. Mail can't be larger than 8.5 x 11 inches or thicker than light card stock.
Read full guideSending Money
Richmond County Jail's inmate telephone service is provided by Combined Public Communications. You can fund phone accounts through InmateSales.com, the InmateSales App, by phone at 702-829-3001, or at the facility's on-site blue kiosks. Some Georgia facilities also accept third-party online transfers, lobby kiosks/ATMs, or mailed money orders with a facility voucher—rules vary, so check first. Before sending money, have the inmate's state/facility and full name or ID ready. Follow any voucher requirements, confirm you're an approved sender, and know that deposits may be applied to outstanding debts.
Common Questions
Showing 6 of 22How far in advance can I schedule a video visit at Richmond County Jail?
Visits must be scheduled the day prior, and you can book a video visit up to one week in advance.
VisitationWhat time should I arrive to check in for my scheduled visit?
Check in at the Visitor Center kiosks at least 15 minutes before your scheduled visit time. If you arrive late, you may only receive the remaining visit time or be denied entry.
VisitationCan children accompany a visitor to Richmond County Jail?
Yes. One visitor under age 17 is allowed if they’re accompanied by a registered and approved parent or legal guardian, and children under 17 can’t be left unattended in the lobby.
VisitationHow much do phone calls cost at Richmond County Jail?
The facility’s published standard rate is $0.16 per minute plus tax. A 15-minute call is listed as costing $2.40 plus tax.
CommunicationHow can I add money to an inmate’s phone account?
You can add funds online at InmateSales.com or through the InmateSales app. You can also fund the account by phone at (702) 829-3001 or through the vendor’s on-site option.
CommunicationWho do I contact if I can’t accept calls or have questions about charges?
If you can’t accept calls or you have questions about charges, contact InmateSales at (702) 829-3001 for help.
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Did You Know?
Richmond County Jail in Georgia uses two-way, real-time video visitation provided by the Richmond County Sheriff’s Office. All visits must be scheduled and approved before your visit — walk-in or on-the-spot visits are not allowed.
This guide is based on feedback from 60 families and official facility documentation. Learn how we verify