Richmond County Correctional Institution

Physical Address
401 Walton WayAugusta, GA, 30901

Need to reach someone at Richmond County Correctional Institution? Look up an inmate, send messages or mail, add commissary funds, or schedule a visit.

Explore

Guides for This Facility

At a Glance

Visitation

  • All visits at Richmond County Jail are two-way, real-time video and must be scheduled and approved before the visit.
  • Video visitation hours are Monday–Friday 09:00–11:30 and 12:30–16:00; visits must be scheduled the day before and may be scheduled up to one week in advance.
  • Visitor registrations may take up to 72 business hours for approval or denial by the Visitor Center.

Communication

  • Video visitation is handled through InmateSales.com and registration assistance is available by phone at 1-877-998-5678.
  • Inmate telephone service at Richmond County Jail is provided by Combined Public Communications.
  • You can fund inmate telephone accounts via InmateSales.com, the InmateSales App, by phone at (702) 829-3001, or at on-site kiosks.

Sending Commissary

  • Combined Public Communications provides inmate telephone service at Richmond County Jail.
  • Inmate telephone accounts may be funded via InmateSales.com, the InmateSales App, by phone at 702-829-3001, or on-site at the facility.
  • The InmateSales vendor site lists customer service as 702-829-3001 for payment or account questions.

Based on official sources and community feedback.Learn how we verify

Topic Overviews

Visitation

Richmond County Jail only offers two-way, real-time video visits, and you'll need to be registered and approved before you can schedule one. Video visitation runs Monday through Friday from 09:00 to 11:30 and 12:30 to 16:00. You can book visits starting the day before, up to one week in advance. Two scheduling kiosks are also available at the Visitor Center if you need help. Registration approval (or denial) can take up to 72 business hours, so don't wait until the last minute. Check in at the Visitor Center at least 15 minutes before your appointment. Late arrivals may have their visit shortened or denied, and only scheduled visitors can enter the video area. All visits are monitored and recorded. Visitors may be searched, and rules cover dress code, intoxication, and prohibited items like cell phones or recording devices.

Read full guide
Communication

Staying in touch with someone at Richmond County Jail runs through approved vendors. Video visitation is provided through InmateSales.com. For registration help, call 1-877-998-5678. Phone service is provided by Combined Public Communications, and you can fund phone accounts through InmateSales.com, the InmateSales App, by phone at (702) 829-3001, or at on-site kiosks. Having trouble receiving calls or questions about charges? Contact InmateSales support at (702) 829-3001. Calls cost $0.16 per minute plus tax, so a 15-minute call runs $2.40 plus tax. Before scheduling a visit or expecting calls, set up and verify your account. For at-home video visits, you'll need a webcam or smartphone and a stable internet connection.

Read full guide
Sending Commissary

Inmate telephone service at Richmond County Jail is provided by Combined Public Communications. There are several ways to add money to an inmate's phone account: deposits through InmateSales.com, the InmateSales App, phone payments, and on-site options at the facility. If you run into trouble with a deposit or have account questions, call the vendor's customer service line at 702-829-3001. More broadly in Georgia, money is often sent through online third-party transfers, lobby kiosks or ATMs, or mailed money orders with printable vouchers. Follow the vendor's steps closely to avoid delays. Before sending anything, double-check the inmate's facility, inmate ID, and any requirements that may apply to senders.

Read full guide

Common Questions

Showing 6 of 9
Q

How do I schedule a video visit at Richmond County Jail?

All visits are two-way, real-time video. You must be registered and approved before you arrive. Scheduling opens the day before and goes up to one week in advance, and two scheduling kiosks are available at the Visitor Center. Registration approval can take up to 72 business hours, so plan ahead.

Visitation
Q

When are visiting hours at Richmond County Jail?

Video visits are offered Monday through Friday from 09:00 to 11:30 and 12:30 to 16:00. Each inmate receives one visit per week.

Visitation
Q

What should I bring and when should I arrive for my visit?

Bring a valid government-issued photo ID and arrive at least 15 minutes early at the Visitor Center. Only scheduled, approved visitors are allowed into the video visitation area. You can be refused entry for dress code violations, intoxication, or having prohibited items like cell phones or recording devices.

Visitation
Q

How much do phone calls cost at Richmond County Jail?

The standard call rate at Richmond County Jail is $0.16 per minute plus tax. A 15-minute call costs $2.40 plus tax.

Communication
Q

How can I add money to an inmate's phone account at Richmond County Jail?

Add money to an inmate's phone account through InmateSales.com or the InmateSales App. You can also fund by phone at (702) 829-3001 or at on-site kiosks.

Communication
Q

How do I set up or schedule a video visit with an inmate at Richmond County Jail?

Video visits are handled through InmateSales.com. Register there or call 1-877-998-5678 for help. Once registered, verify your account and make sure you have a webcam or smartphone and stable internet for at-home video.

Communication

More Guides

Ready to Connect?

Search for your loved one to start communicating today

Find an Inmate

Did You Know?

Richmond County Jail in Georgia uses two-way, real-time video visitation. All visits must be scheduled and approved beforehand through the Richmond County Sheriff's Office, so make sure to set up and confirm your visit ahead of time.

This guide is based on feedback from 60 families and official facility documentation. Learn how we verify