How to Contact an Inmate at Richmond County Jail (GA)

Richmond County Jail offers two-way, real-time video visitation. Instead of an in-person contact visit, you'll speak with your loved one through the jail's video system. The main thing to know: every visit must be scheduled and approved before you can connect.

Video visitation runs through InmateSales.com. You can create an account directly on their site, or call 1-877-998-5678 if you need help getting set up.

• ✓ Do not bring or use cell phones or any other electronic recording devices inside the video visitation area.
• ✓ Do not smoke, eat, or drink in the video visitation area.

1. Start with the scheduling rule: All visits must be scheduled and approved prior to visitation.
2. Register for video visitation: Create an account on InmateSales.com, or call 1-877-998-5678 for customer service assistance.
3. Schedule your visit after you are approved: Once you are cleared for visitation, schedule your visit as required by the facility’s process.

• ✓ If you are scheduling on-site, use one of the two kiosks located in the visitor’s center.
• ✓ Leave your phone and any recording devices out of the video visitation area.
• ✓ Do not smoke, eat, or drink in the video visitation area.

Before making plans, confirm that video visitation is still handled through InmateSales.com and that registration options haven't changed (online account creation or customer service at 1-877-998-5678). If you plan to schedule in person, check that the two visitor-center kiosks are available and working when you arrive.

Confirm what the jail currently requires for scheduling and approval, since no visit happens without both. If your loved one is dealing with disciplinary or security issues, ask whether that's affecting their ability to receive visitors.