How to Contact an Inmate at Richmond County Jail, Rockingham, Nc (NC)
Trying to stay in touch with someone at Richmond County Jail? Start by getting set up for the jail's video visitation system. Here's what you need and how to do it without getting turned away.
Richmond County Jail uses video visitation through iWebVisit, which you access via Paytel. Set up your account before you try to schedule anything. Without it, you'll get stuck at the scheduling step.
For an on-site standard video visit, bring a valid photo ID. You won't be allowed into the visitation area without one. The jail also caps each kiosk at three people, so plan your group accordingly.
Important: Do not stream, record, or take pictures of your visit. No third-party calls during a visit, and do not let someone who is blocked use your account.
- Register for a Paytel account - Each visitor must register with Paytel before scheduling an on-site standard video visit.
- Use Paytel to access iWebVisit - Richmond County Jail video visitation runs through iWebVisit, and the jail directs visitors to enter through the Paytel sign-in.
- Schedule your on-site standard video visit - Once you are registered and signed in, you can proceed with scheduling through the video visitation system.
- ✓ Plan to use one of the two on-site video visitation kiosks available at Richmond County Jail.
- ✓ Bring a valid photo identification card, it’s required before you can enter the visitation area.
- ✓ Keep your group size to three people or fewer per visitation kiosk.
- ✓ If you need help registering for an on-site standard video visit, look for assistance on Saturdays and Sundays from 5:00 pm to 9:30 pm.
Reminder: No streaming, recording, or taking pictures during the visit. No third-party calls either. If someone is blocked, they cannot use your account to visit.
Before you make the trip, confirm that you can still sign in and navigate from Paytel into iWebVisit for Richmond County Jail. If your account setup is incomplete, you may not be able to schedule the on-site standard video visit when you need it.
On-site details can change even when the overall system stays the same. Confirm the jail's current kiosk availability (two kiosks are listed) and make sure you have a valid photo ID for entry. Also worth confirming: the three-person limit per kiosk, and whether staff assistance is still offered on Saturdays and Sundays from 5:00 pm through 9:30 pm.
Rule check: If you're unsure what's allowed during a video visit, confirm with the jail before your session. Streaming, recording, pictures, third-party calls, and letting blocked visitors use your account are all specifically prohibited.
Find an Inmate at Richmond County Jail, Rockingham, Nc
Search for a loved one and send messages and photos in minutes.
