Richmond County Jail Video Visit Rules: What Gets Your Visit Terminated or Your Account Blocked
Video visits at Richmond County Jail can end fast if staff spot a rule violation. Here's what can get a visit terminated, your PayTel account blocked, or future visits denied, plus what to do if staff warn you during a call.
At Richmond County Jail, video visitation rules are enforced in real time. Break a policy and the consequences can be immediate: a terminated visit, a blocked account, the inmate's visitation privileges suspended, or you being denied visits with any inmate at the facility. The Sheriff or Jail Administrator also has authority to end, cancel, suspend, or deny visits for cause tied to safety and security. Staff are not required to "let it slide" if something looks risky or violates policy.
Know the stakes: Breaking visitation rules can lead to your visit being terminated, your PayTel account being blocked, the inmate's visitation being suspended, or future visits being denied at Richmond County Jail.
Common Actions Terminate
- ✓ Do not facilitate unauthorized communication between inmates.
- ✓ Do not use or display drugs or drug paraphernalia.
- ✓ Do not display guns.
- ✓ Do not display violent imagery.
- ✓ Do not display gang-related clothing or symbols.
- ✓ Do not display pornographic images.
- ✓ No nudity of any kind.
- ✓ Do not stream, record, or take pictures of your visit.
- ✓ No recording devices of any kind are permitted in the Richmond County Detention Center without prior approval from the Jail Administrator.
One rule that surprises people is that you cannot operate a motor vehicle while visiting. If you need to drive, end the visit first, then take care of it.
Keep your PayTel account under your control. If someone has been blocked from visiting, they cannot use your login to get around that restriction. Richmond County Jail's rule is clear: do not let blocked visitors use your account, and don't share access in a way that lets someone else appear on your visit. Protect your account on your end, too. Do not stream, record, or take pictures of your visit.
Scheduling rules matter just as much as what happens on camera. The inmate you select when booking is the only inmate who may attend that visit. Don't try to include anyone else. If a judicial official has ordered no contact between you and the inmate, do not schedule a visit. Even if the inmate wants the call, a no-contact order overrides that.
- Obey the warning right away. If you’re sent a warning during your visit, follow it immediately.
- Do not argue or complain. Arguing or complaining will not change the policy, and it can make the situation worse.
- Get back into compliance and stay there. Visits may be ended, canceled, suspended, or denied by the Sheriff or Jail Administrator for cause related to safety and security.
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