How to visit, scheduling, dress code, and visitor requirements
Richmond County Jail in Rockingham, NC offers on-site video visits through PayTel/iWebVisit. Before scheduling, you'll need to register at the facility's PayTel sign-in URL. The jail has two video kiosks, and no more than three people can share a kiosk per visit. The primary visitor sets up the account under their legal name and takes responsibility for payments and visitor behavior. Need help getting started? Staff offer registration assistance on Saturdays and Sundays from 5:00 pm to 9:30 pm. Bring valid photo ID and follow both jail and PayTel dress and behavior rules—everyone must stay visible on camera. Streaming, recording, photos, third-party calling, contraband, or sexually explicit content can end your visit and lead to account blocking or suspended privileges.
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Attorneys and legal staff visiting clients at Richmond County Jail (Richmond County Detention Center) need to request visits in advance and bring proper authorization. Follow the steps below to avoid delays.
Setting up video visitation at Richmond County Jail is straightforward once you know the steps. Register with PayTel Connect (iWebVisit), and you'll be ready to schedule either a remote visit from home or an on-site kiosk visit at the jail.
When your Richmond County Jail video visit isn't working—or you need to look up charges and bond—the key is knowing whether to contact PayTel or the jail directly, and where to find official inmate info online.
Video visits at Richmond County Jail can end in seconds if you break a rule. Here's what can get your visit cut short, your account blocked, or the inmate's visitation privileges suspended.
Video visits at Richmond County Jail have a dress code—and staff enforce it. Keep things simple and camera-appropriate, and you'll avoid warnings or interruptions.
On-site video visits at Richmond County Jail happen at video kiosks inside the facility. A little prep goes a long way—use the checklist below so you show up ready and don't lose your visit over something avoidable.
Video visitation rules are easy to overlook until you're actually trying to book a visit. Here's what you need to know about eligibility and account responsibility at Richmond County Jail—especially if you're bringing kids or sharing an account with family.
Start by registering with PayTel/iWebVisit at the facility's PayTel sign-in URL, then schedule your on-site video visit. The primary visitor must create the account under their legal name and is responsible for payments and visitor behavior. If you need help, staff assist with registration on Saturdays and Sundays from 5:00 pm to 9:30 pm.
You must show valid photo ID to enter the on-site video visitation area. Follow the facility and PayTel dress and behavior rules, keep everyone visible on camera, and avoid sexually explicit clothing or images. Recording, streaming, photos, third-party calls, or displaying contraband can end the visit and may lead to account blocking or suspended visitation privileges.
Yes. Request professional visits at least 24 hours in advance—you can fax or email the facility. The easiest time slot is 12:00 pm–3:30 pm Monday through Friday; anything outside that window requires Jail Administrator approval. Chaplains and pastors can arrange one-hour weekend visits (Saturday or Sunday, 1:00 pm–4:00 pm) with prior notice. All visitors must log their arrival and departure, and you can't give items to inmates without permission.
