Richmond Jail Detention

Visiting hours and formats for Richmond Jail Detention weren't available in the sources we reviewed. Check posted hours at the facility entrance or City building notices, and use RVA311 for official updates. Virginia facilities commonly offer both in-person and video visits, though options vary by location (including whether visits are contact or non-contact). Before scheduling anything, submit a visitor application and background authorization to the Central Visitation Unit and wait for approval. Out-of-state applicants should expect longer processing times. Video visits typically require at least 24 hours' notice and can often be booked up to two weeks ahead. In-person scheduling windows vary. Bring a valid government photo ID matching your application, list minors properly, and follow the dress code and visitor rules.

Staying in touch with someone at Richmond Jail Detention means using third-party services for phone calls, scheduled video visits, and tablet messaging or photos. The exact options depend on which vendor the facility approves. Before trying anything, confirm the vendor, create a friends and family or visitor account, complete identity verification, and add funds or schedule visits as needed. Video visits may be available from home or through visitor kiosks. Tablets may support messages and photos, sometimes with paid features. For billing or technical issues, contact the vendor directly. Jail staff typically can't fix vendor account problems. Some vendors (like AdvancePay) send account-expiration reminders. Security note: Telmate experienced a data breach in August 2020 that exposed personal information of thousands of users.

Richmond Jail Detention uses ConnectNetwork/AdvancePay for stored-value accounts. Any AdvancePay balance unused for 180 consecutive days can become inactive and subject to forfeiture. Using the account resets the inactivity clock (effective Dec 28, 2022). Need a refund? Call ViaPath customer service at 877-650-4249. To avoid losing unused funds, opt in to ViaPath reminders. They'll send a text or email no later than 30 days before your AdvancePay account expires. For deposit methods, processing times, and vendor fees, Virginia facilities commonly offer online deposits, lobby kiosks or ATMs, phone deposits, or mailed certified funds. Check the facility or vendor page for exact steps and required inmate identifiers.