Who to Call When You Have Questions About an Inmate at West County Jail
Want a clear answer fast? Call the right office the first time. Here are the West County Jail and Contra Costa County Sheriff's contacts families use most.
West County Detention Facility is located at 5555 Giant Highway, Richmond, CA 94806. The main phone number is (510) 262-4200.
Need inmate information? Call the Martinez Detention Facility at (925) 646-4493.
The Records & ID Unit is open Monday–Friday, 8 AM–5 PM, and is located at 2530 Arnold Drive, Suite 170, Martinez, CA 94553.
To reach the Records & ID Unit by phone, call (925) 335-1570. The fax number is (925) 335-1588.
Prefer email? Send Records & ID Unit questions to recordsinfo@so.cccounty.us.
Keep in mind: the Sheriff's Records Unit has ten days to respond to all requests. Plan ahead if you're working against a deadline.
- ✓ Fees are accepted in cash (exact change only) or by check
- ✓ Credit/debit cards are not accepted
Using the Sheriff's Records Unit? Bring valid identification. A DMV renewal paper receipt won't be accepted - you need your actual ID.
Quick reference: For general facility questions, call West County Detention Facility's main line at (510) 262-4200. For inmate information, use the Martinez Detention Facility number at (925) 646-4493. For records- and ID-related questions, reach the Records & ID Unit at (925) 335-1570 or by email.
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